Store Manager

JOE & THE JUICE; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the food and beverage sector is seeking a Store Manager in Bristol. The successful candidate will lead the daily operations, ensuring high performance and guest satisfaction, while developing a strong team culture. With opportunities for personal growth and a commitment to a positive work environment, this role offers a chance to contribute to the company's mission of delivering exceptional guest experiences while achieving financial objectives.

Benefits

Great Company Culture

Leadership & Educational Programs

Travel & Development Opportunities

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong understanding of operational management and guest experience.
• Accountable for achieving financial targets and compliance standards.

Responsibilities

• Oversee daily operations ensuring performance standards are met.
• Recruit and develop team members to enhance employee engagement.
• Ensure a guest-first approach and maintain high-quality service.

Skills

Leadership

Team Development

Operational Management

Guest Relations

Recruitment

Engagement Strategies

Inventory Management

Safety Standards Compliance

Education

Experience in Food and Beverage Management

Mid-Senior Level Experience

Job description

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About Joe & The Juice

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.

JOE & THE JUICE

About Joe & The Juice

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

Job Summary

Position title: Store Manager

Reports to: Regional Manager

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Key Responsibilities

• Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
• Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
• Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
• Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
• Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
  
  

KEY PERFORMANCE INDICATORS

• Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
• Employee Engagement: Employee engagement score, employee turnover, and quick quits
• Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits
• Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA
  
  

Why Work With Us

Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.

Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.

Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

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