Store Manager

Bestway Retail; Bournemouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein aufstrebendes Unternehmen sucht einen engagierten Store Manager, der ein leidenschaftliches Team leitet und außergewöhnlichen Kundenservice bietet. In dieser Rolle sind Sie verantwortlich für die Teamführung, die Einhaltung von Unternehmensstandards und die Förderung des Geschäftswachstums durch effektive Team- und Kundeninteraktion. Wenn Sie eine Karriere in einem dynamischen Umfeld anstreben, das Wert auf Entwicklung und Fortschritt legt, ist dies die perfekte Gelegenheit für Sie. Ihre Fähigkeiten im Umgang mit Kunden und Ihr Engagement für Exzellenz werden entscheidend sein, um die Marke in der Gemeinschaft zu stärken und den Umsatz zu steigern.

Qualifications

• Mindestens 2 Jahre Erfahrung im Einzelhandel, vorzugsweise im Convenience-Bereich.
• Hohe persönliche und berufliche Standards.

Responsibilities

• Leitung und Entwicklung des Teams zur Bereitstellung eines hervorragenden Kundenservices.
• Überwachung der Einhaltung der Unternehmensrichtlinien und -standards.

Skills

Kommunikationsfähigkeiten

Entscheidungsfähigkeit

Teamführung

Multitasking

Kundenservice

Education

Abschluss in Betriebswirtschaft

Job description

Job Description

Are you passionate about great leadership and providing excellent customer service? Are you tenacious in your pursuit of excellence? Do you want to develop with a company that has ambitious growth plans and that has recently entered an exciting new partnership? If so, we would love to hear from you.

We have a fantastic opportunity for an ambitious, confident, and passionate Store Manager to join our Bestway team.

You will manage and motivate your team to provide the very best customer service and presentation standards within a fully compliant environment. Protecting and growing business performance through team development and active brand/product promotion at a local level will be a key priority.

Hours of work: 40 hours per week

Your main responsibilities:

• Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possible
• Present the store in-line with the company brand standards guidelines
• Promptly resolve or report all issues affecting the customer experience
• Communicate positively with all colleagues, offering advice and assistance when needed
• Build relationships with the local community to develop a positive representation of the brand
• Develop understanding of support departments and use knowledge to optimise the customer experience
• Identify opportunities to improve store performance and support activities to generate additional business
• Agree and deliver action plans to develop and improve store performance
• Analyse any available management information to maximise store turnover and profitability
• Ensure store control guidelines are followed by all team members
• Manage all controllable costs, with a particular focus on people costs
• Encourage, plan and lead team participation in all promotional activity
• Lead your store team to achieve all team and individual targets
• Keep up to date with key business information to continually develop knowledge and expertise
  
  

About You

• Excellent communication skills
• High personal and professional standards
• Strong decision-making skills, and a sense of responsibility
• Experience of delivering a compliant environment through adherence to processes and procedures
• Experience in effectively managing and motivating a team
• The ability to effectively delegate tasks and activities
• The ability to work under pressure and deal with challenging situations professionally
• The ability to manage a diverse range of activities - to prioritise and multitask
• Sound business awareness, with the ability to comprehend and respond to business reports
  
  

What next?

If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!

Job Types: Full-time, Permanent

Application question(s):

• What is your salary expectation please ?
• What is your notice period ?
• Do you drive?
  
  

Experience:

• convenience store: 2 years (preferred)