Store Manager

Boots UK; Bishop Auckland; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced family leave pay

Flexible benefits scheme

24/7 counselling and support

Job summary

A leading retail health and beauty company in Bishop Auckland is seeking a Store Manager to drive business success through exceptional customer service and team leadership. You will inspire and lead your team while being the face of the Boots brand. Ideal candidates will have retail management experience and a passion for continuous learning. This full-time position offers generous employee benefits, including a retirement savings plan and flexible benefits options.

Qualifications

• Experience in retail management required.
• Proven ability to lead teams and deliver results.
• Passion for continuous learning essential.
• Collaborative personality with team-focused approach.
• Passion for continuous learning and developing others.
• Ability to coach and develop individuals and teams.

Responsibilities

• Lead and inspire the team for business growth.
• Act as an ambassador for the Boots brand.
• Identify and implement improvements in the store.
• Make the shop floor your own, getting to know teams, sales and operations.
• Identify and implement improvements that differentiate Boots from competitors.
• Learn what teams need and implement changes accordingly.

Skills

Retail management experience

Outstanding customer service skills

Ability to lead and deliver strategy

Collaborative personality

Ability to coach individuals

Adaptability to new technology

Job description

Boots UK – Bishop Auckland, England, United Kingdom

Application Date: 1 day ago – Be among the first 25 applicants.

As a Store Manager you will work in store and truly drive the success of your store, inspiring your teams with a passion for great customer care. Your strategic leadership will help the business grow and evolve for the better, with opportunities to progress your career in beauty, healthcare and opticians.

About The Role

You will:

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
• Lead the sales and performance of your store, keeping our customers at the heart of everything.
• Act as a passionate ambassador for the Boots brand, helping us become the world’s best pharmacy‑led health and beauty retailer.
• Make the shop floor your own, getting to know our teams, sales and operations.
• Identify and implement improvements that set Boots apart from other retailers.
• Learn what your teams like and want to see change.

What You’ll Need To Have

• Retail management and commercial experience, with outstanding customer service skills.
• Understanding of how to lead and deliver a company strategy, with the ability to implement it in store to drive strong performance results.
• Ability to work at pace and react to the changing needs of the customer.
• A collaborative personality and ability to thrive in a team‑centred approach.
• A passion for continuous learning and development.
• Ability to coach and develop individuals and teams.

It would be great if you also have

• Experience and comfort with navigating and embracing new technology.

Our Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
• Flexible benefits scheme – option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note that any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better.

What's Next

If you apply for this role, you will be invited to take a timed online assessment. If you require any adjustments and assistance, please contact us at [e-mail]. Once you have completed the assessment, our team will review your application and be in touch to update you.

If your application is successful, our in‑house recruitment team will arrange an interview and answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Retail