Store Manager

Crown Paints; Birmingham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading paint retailer in Birmingham is seeking a Store Manager to lead their team and manage store operations. The role involves building customer relationships, driving sales performance, and handling stock management. You will enjoy an attractive package including a competitive salary, performance bonuses, and extensive benefits such as generous leave and health perks.

Benefits

36 days annual leave

Up to 25% performance bonus

Discounted paint for personal use

Pension plan with matching contributions

Employee Assistance Programme

Health & wellbeing perks

Work-life balance with no night shifts

Leisure discounts

Cycle to Work Scheme

Training and development opportunities

Qualifications

• Proven leadership skills to motivate and coach a team.
• Strong ability to build relationships with customers.
• Experience in driving sales performance and achieving targets.

Responsibilities

• Lead and manage the team's performance.
• Maintain control over stock and manage store operations.
• Contribute to financial targets and commercial growth.

Skills

Relationship building

Problem-solving

Team management

Commercial understanding

Job description

Social network you want to login/join with:

Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in XXXX.

• The role is a permanent, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-2pm).
• In return, we are offering you a salary of £28,612 per annum + bonus + excellent benefits package.

What you can expect from this role?

This is a hands-on, people-focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role — from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition.

There’s plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem-solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.

Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.

Expect to take ownership of stock — maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.

Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It’s a great opportunity to build commercial skills in a fast-paced, customer-first environment.

With great work comes great reward

At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes:

• 36 days annual leave (including bank holidays and a paid mandatory store closure period, e.g., Christmas)
• The opportunity to earn up to a 25% performance bonus each quarter
• Purchase a generous amount of significantly discounted paint for personal use
• A fantastic pension plan where the company will match, and even double your contribution
• Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors
• Health & wellbeing perks - a range of medical, dental, and optical treatments for you and your family
• Excellent work-life balance - never work a night shift or on Sundays again!
• Eating out, retail, and leisure discounts
• Cycle to Work Scheme
• Training and development throughout your role