Store Manager

Pets Corner UK; Billericay; On-site; GBP 100,000 - 125,000; Full time

Job summary

A family-run pet supply business in Billericay is seeking a Store Manager to lead a team and deliver exceptional customer service. The ideal candidate will have a strong passion for pets, sales maximization skills, and a commitment to personal development. The role includes responsibilities like team motivation, inventory management, and maintaining store standards. Competitive benefits include staff discounts and ongoing training.

Benefits

35% staff discount on accessories

Continuous training and development

Bonus scheme

Wellbeing support

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Excellent communication skills.
• Passion for customer service.
• Drive and determination to work in a team.

Responsibilities

• Deliver exceptional customer service.
• Maximize sales and performance by identifying improvements.
• Lead and train your team using Pets Corner Curriculum.
• Maintain accurate inventory and conduct stocktakes.
• Open and close the store as key holder.

Skills

Customer service

Team leadership

Communication skills

Sales maximization

Job description

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We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.