Store Manager

Topps Group; Belmont; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major tile retailer in the UK is seeking an experienced Store Manager to lead a team in delivering outstanding customer service and achieving sales targets. The ideal candidate will have a strong background in retail management, particularly in the interior design sector, with excellent leadership and organizational skills. This role offers competitive pay and opportunities for career development without evening or holiday hours.

Benefits

Competitive salary

No evening or holiday working

Training and development opportunities

Qualifications

• Proven experience in a retail management role, preferably within the interior design or home improvement sector.
• Strong leadership and team management skills.
• Excellent customer service and sales skills.

Responsibilities

• Lead, motivate, and manage your branch team to achieve sales targets.
• Advise on and promote tile products to customers.
• Represent the CTD brand and contribute to branch profitability.

Skills

Retail management experience

Leadership skills

Customer service skills

Knowledge of interior design trends

Organizational skills

Job description

Store Manager

Location: Durham, North East England, UK, DH1 4

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Store Manager to join our team.

Role Overview:

This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.

Key Responsibilities:

• Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
• Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
• Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.

Required Qualifications:

• Proven experience in a retail management role, preferably within the interior design or home improvement sector.
• Strong leadership and team management skills.
• Excellent customer service and sales skills.
• Knowledge of interior design trends and products.
• Strong organizational and administrative skills.

Preferred Skills:

• Experience with stock management and retail processes.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.

If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to.

With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you.