Store Manager

PPG; Ballymena; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global paint and coatings company is seeking a Store Operations Manager for their Ballymena location. Responsibilities include overseeing daily store operations, managing customer interactions, and maintaining stock. Ideal candidates will have management experience and a strong customer service attitude. This role offers competitive salary and benefits including annual leave and career development opportunities.

Benefits

Competitive starting salary

Performance bonus structure

35 days annual leave

Company pension contributions

Private healthcare plan

Staff discount

Colleague recognition program

Wellbeing support program

Qualifications

• Prior management or supervisory experience is desirable.
• Experience in a customer-facing role is essential.
• Positive attitude and strong communication skills are important.

Responsibilities

• Oversee daily store operations.
• Serve customers at the trade counter.
• Maintain store presentation and cleanliness.
• Manage inventory and stock management.

Skills

Management experience

Customer service experience

Communication skills

IT systems knowledge

Flexibility

Job description

Store Operations Manager - Johnstone’s Decorating Centre

Ballymena

Full time | Permanent

Position Summary

We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Strabane store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstone’s and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstone’s Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup's Global Q12 annual colleague survey.

Why you’ll love working here…

• Competitive starting salary with yearly reviews

• Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget

• 35 days of annual leave, including bank holidays

• Guaranteed 39 hours pay per week with overtime or lieu time available

• Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!

• Generous company pension contributions

• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy

• Fantastic company-funded private healthcare plan, with options to extend coverage to family members

• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre

• Colleague recognition program that recognises and rewards our colleagues

• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)

• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

As a Store Operations Manager, your responsibilities will include:

• Oversee the day to day running of the store, ensuring customers and staff have everything they need

• Serve customers on the trade counter and in store, in a friendly and professional manner.

• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.

• Ensure your store always looks well-presented and clean.

• Follow stock management procedures by taking in deliveries and keeping the shelves full.

Key Skills…

• Previous management or supervisor experience desirable

• Previous experience in a customer facing environment

• Good communications skills with a positive customer focusses attitude

• Good understanding of IT systems

• Flexibility towards working hours and duties

• Driving license in desirable but not essential

If you meet this criteria, or if you would like to learn more about this opportunity, we would love to hear from you.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.