Store Lead (Retail Supervisor) - Bicester (M/W/D)

Arc'teryx; Bicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading outdoor apparel company is seeking a Store Lead in Bicester to oversee store operations and enhance customer experience. The ideal candidate will have leadership and retail experience, with a passion for coaching and a commitment to exceptional service. Responsibilities include leading the team, managing inventory, and ensuring a positive guest experience. This full-time role requires flexibility and includes a bonus structure.

Qualifications

• One or more years of leadership experience and 1–2 years of retail experience.
• Strong communication skills.
• Ability to lift up to 30 lbs.

Responsibilities

• Lead the store team in alignment with company values.
• Support excellent guest service and coaching for development.
• Manage inventory and visual merchandising to maximize sales.

Skills

Leadership experience

Customer service

Coaching and developing others

Time management

Communication skills

Job description

Social network you want to login/join with:

Store Lead (Retail Supervisor) - Bicester (m/w/d), Bicester

Client:

Arc'teryx

Location:

Bicester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

637367c3d610

Job Views:

18

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Your Opportunity at ARC’TERYX: Arc’teryx is opening a new Outlet Store in Bicester Village. As a key member of the store leadership team, you will work alongside the Assistant and Store Manager, leading Product Guides (Sales Associates) and enhancing the guest experience. You will be involved in all store areas, including experience, product, community, operations, and people, and will seek ways to evolve our practices. You are passionate about outdoor activities and product performance, and committed to bold objectives personally and professionally. You will coach staff on guest experience, motivate the team, and support store operations, recognizing our collective role in creating a better world.

As an Arc’teryx Store Lead, your responsibilities include:

• Leading in alignment with Arc’teryx's Vision, Purpose, and Values
• Supporting the in-store experience during your shift, maintaining awareness on the sales floor
• Supporting Product Guides in delivering excellent guest service and coaching for development
• Leading from the floor five days a week to ensure exceptional guest experience
• Overseeing store pillars: experience, product, community, operations, and people
• Building community through sharing brand information and events
• Managing inventory and visual merchandising to maximize sales
• Using store tools to oversee sales targets, labor, and budgets
• Networking with partners to support events and brand engagement
• Managing opening and closing procedures
• Handling store communications, including social media responses
• Processing transactions accurately using the POS system

Are you our next Store Lead?

• One or more years of leadership experience and 1–2 years of retail experience
• Passionate about coaching and developing others
• Committed to delivering exceptional customer service
• Able to enforce health and safety guidelines
• Skilled in setting vision, aligning team goals, and fostering commitment
• Excellent time management and adaptability skills
• Flexible and solution-oriented mindset
• Strong communication skills
• Ability to lift up to 30 lbs

Details: Full-time, 40 hours/week, hourly pay + bonus. Availability must meet business needs, including weekends and holiday season. Responsible for executing all store lead duties and additional tasks as assigned.

Equal Opportunity: Arc’teryx values diversity and inclusivity, ensuring fair treatment and opportunities for all applicants and employees.

Our Values: We believe in making a positive impact through our actions, embracing change, and setting bold objectives to improve ourselves and our communities.