Store Detective - Retail Security & Loss Prevention

Mitie Group plc.; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holidays

Pension

Tax-free childcare schemes

Cycle to work schemes

Training programme

Job summary

Mitie Group plc. is recruiting a Store Detective to join the Total Security Management Team across a network of Mitie sites. You will use observation skills to help prevent theft and support a safe, crime-free shopping environment.

The role requires flexibility in shifts and locations, collaboration with the security team, and adherence to arrest powers and welfare responsibilities. A Full UK Driving licence is required with access to a vehicle; SIA Front-Line Licence preferred.

Qualifications

• SIA Licence essential preferably a Front-Line Licence
• Strong Customer Service, client focused attitude with the ability to build good working relationships
• Excellent communication skills are required both written and verbal
• Adaptable communication style to meet the needs of different people groups
• Ability to work individually and as part of a team
• Resilient and tenacious with a can-do approach
• Capability in the use of technology
• Previous experience in a similar role is desirable but not essential
• A Full UK Driving licence is required with access to a vehicle

Responsibilities

• The Store Detective will work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace
• Reporting to the Store Detective Team Leader
• They will always be mindful of the legal requirements associated with powers of arrest, detain and welfare responsibilities to ensure the personnel safety of all Mitie/Co-op personnel and members of the public
• Ensure effective communication to officers and colleagues that create an integrated and coordinated approach to crime prevention and detection
• Adopting an intuitive approach to store layout taking into consideration store demographic and associated risks., On top of the usual rewards, you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme in place to support personnel development.

Job description

Mitie Group plc. is recruiting a Store Detective to join the Total Security Management Team across a network of Mitie sites. You will use observation skills to help prevent theft and support a safe, crime-free shopping environment.

The role requires flexibility in shifts and locations, collaboration with the security team, and adherence to arrest powers and welfare responsibilities. A Full UK Driving licence is required with access to a vehicle; SIA Front-Line Licence preferred.