We have an exciting opportunity for a Store Design Executive to join our Customer team on a 12-month fixed-term basis. This role supports the Design Manager – Store Experience in creating a best-in-class in-store experience that enhances customer satisfaction and drives sales. The position can be based at our Central Support Office in Lasswade or our Hub at Dobbies Milton Keynes.
Responsibilities
- Support the Design Manager - Store Experience in designing and optimizing retail and hospitality environments during refurbishment projects.
- Visit stores prior to refurbishment to gather requirements for branding and visual merchandising.
- Brief external contractors, oversee costs, and ensure store layouts and branding are implemented according to standards.
- Assist store teams with new store standards and coaching for upkeep.
- Contribute to restaurant design projects, including concept development and procurement.
- Manage day-to-day aspects of strategic store design projects, including Home, Pet, and Foodhall.
- Collaborate with contractors and suppliers on new store kits and design implementations.
- Serve as the main contact during store build and installation phases, especially for trial stores like Edinburgh.
- Document store design concepts as blueprints for future refurbishments.
- Analyze data from refurbishment projects to inform future activities.
- Oversee prototyping to ensure compliance and safety standards are met.
- Support the rollout of new store design and visual merchandising plans.
Measures of Success
- Refurbishments completed to brand standards.
- Positive relationships with colleagues and contractors, fostering a 'one team' culture.
- Enhanced customer experience reflected in sales performance.
Candidate Profile
- Experience in VM at store or head office level.
- Customer-focused with a positive attitude.
- Passion for garden living, customer experience, and store design.
- Strong organizational, planning, and communication skills.
- Ability to interpret visual ideas through sketches and 3D visualizations.
- Self-motivated, team player, able to work independently.
- Relationship-building skills and workload management.
- Detail-oriented with practical hands-on approach.
- Open to feedback and continuous learning.
- Proficient in Microsoft Office, with knowledge of AutoCAD and SketchUp or similar software.
- Driving license required.
- Demonstrates our company values: teamwork, continuous improvement, positivity, and a passion for gardens.
What We Offer
- 33 days of holiday (pro-rata for part-time).
- Generous employee discounts across stores, restaurants, and garden centres.
- Hybrid working model.
- Enhanced pension scheme.
- Interest-free season ticket loans.
- Access to Wagestream for financial wellbeing.
- Support through Retail Trust, including confidential support and healthcare services.
- Development opportunities via Dobbies Academy and funded courses.
- Perks like free tea, coffee, and milk, and access to wellbeing and learning spaces.
- Invitations to company events, summer and Christmas socials.
About Dobbies
Founded in 1865, Dobbies is the UK’s only garden centre retailer with stores nationwide. We celebrate garden living and community through our stores, events, and charitable efforts. We are committed to creating a supportive and inspiring environment for our colleagues and customers alike.