Store Cover Manager

Deichmann; Oxford; On-site; GBP 31,000; Full time

Job summary

Deichmann is seeking a Cover Manager for a full-time, permanent role based in Cowley. The successful candidate will manage store operations across multiple locations, develop teams, and enhance sales performance while ensuring high standards in customer service and company procedures.

Qualifications

• Previous experience at supervisor/management level in retail.
• Ability to travel within the assigned geographical area.
• Positive and flexible approach.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting and selling products.
• Analyze sales performance data and make improvement recommendations.

Skills

Customer Service

Team Motivation

Sales Analysis

Job description

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Purpose

: Here at Deichmann, we are looking to appoint a Cover Manager, based at our store in Cowley, covering Cowley, Slough, Newbury, Reading, Woking, and Camberley.

This is a full-time, permanent position, paying £30,500 per annum.

What is a Cover Manager?

• Our Cover Managers are our fast track, high potential managerial talent!
• After initial training, Cover Managers build their understanding of how Deichmann stores operate by providing managerial cover across a cluster of stores.
• It is essential that you can travel within a defined geographical area.
• On successful completion of training, Cover Managers are in an ideal position to be promoted to Store Manager. The ideal candidate has previous experience at supervisor/management level within a retail store.

If you are looking to progress your retail career into store management roles and beyond, this is an ideal opportunity.

• You must be fully flexible in terms of travel as you could be working in different stores.
• You will have previous experience working at management or supervisory level, in retail or a related sector.

Key activities:

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending shoe care products, demonstrating confidence in selling and excellent product knowledge
• Resourcing/drafting rotas, working within budget
• Stock management
• Analyzing and interpreting sales performance data and reports
• Making recommendations to improve sales performance based on data and customer insights
• Ensure all company standards are maintained (merchandising, admin)
• Deliver all KPIs, meeting company standards
• Recruitment and training of the team

Personal characteristics:

• A hands-on leader with experience in retail or a related industry sector
• Positive, flexible approach with a can-do attitude
• Energy and enthusiasm; ability to work under pressure in a fast-paced environment
• Confidence to motivate, coach, and inspire the team
• Able to be numerate
• Attention to detail
• Good communication skills
• Methodical, organized, and structured in approach
• Spatial awareness
• Fully flexible across the week

Salary/Pay: £30,500