Store Colleague - Part Time - 16 hours - Newton Abbot

TN United Kingdom; Newton Abbot; On-site; GBP 20,000 - 24,000; Part time

Job summary

Ein etabliertes Unternehmen im Bereich Tierpflege sucht einen engagierten Store Colleague für Teilzeit in Newton Abbot. In dieser Rolle sind Sie das Herzstück unserer Tierpflegezentren und tragen dazu bei, dass unsere Kunden eine außergewöhnliche Erfahrung machen. Sie werden in einem freundlichen und inklusiven Umfeld arbeiten, in dem Ihre Leidenschaft für Tiere und Kundenservice geschätzt wird. Mit einer Vielzahl von Schulungen und Vorteilen, einschließlich bezahltem Urlaub und Rabatten, bietet diese Position die Möglichkeit, in einem dynamischen Team zu wachsen und einen positiven Einfluss auf das Leben von Haustieren und deren Besitzern zu haben.

Benefits

Jährlicher Bonus

Mindestens 28 Tage bezahlter Urlaub

Rabatt auf Produkte

Zugang zu Einzelhandelsrabatten

Kostenloses Mitarbeiterhilfeprogramm

Lebensversicherung

Qualifications

• Leidenschaft für großartigen Service und Kundenbindung.
• Bereitschaft zur Teilnahme an 6 Monaten Schulung in Tierpflege und Sicherheit.

Responsibilities

• Sicherstellen, dass Kunden eine großartige Erfahrung haben.
• Übertreffen der Kundenerwartungen und Aufrechterhaltung hoher Standards.

Skills

Kundenservice

Flexibilität

Teamarbeit

Education

Erfahrung im Kundenkontakt

Job description

Store Colleague - Part Time - 16 hours - Newton Abbot, Newton Abbot

Client:

Pets at Home Group Plc

Location:

Newton Abbot, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

588e242e6181

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Your role

Will be at the heart of our pet care centres, ensuring our customers have a great experience that sets us apart and drives customer loyalty for our brands. Our Store Colleagues are critical to our success, responsible for exceeding customer expectations daily, ensuring high standards of pet care, operational excellence, and building strong relationships with customers and colleagues.

Who are we looking for?

• People passionate about delivering great service.
• Flexible individuals who can work a shift pattern across 7 days a week, with a minimum of 16 hours, often more during busy periods, absences, or holidays.
• Experience in a customer-facing environment is preferred.
• Experience in a target-driven environment is a plus, but not essential.
• Ready to undertake 6 months of industry-leading training covering pet care, customer service, and health and safety.

Our culture is friendly and inclusive. We welcome everyone and believe that 'we're better with pets.' If you share this belief, we'd like to hear from you regardless of your background or circumstances.

Your Benefits

We support your mental, emotional, and financial wellbeing with benefits such as:

• A discretionary annual bonus scheme.
• At least 28 days paid holiday, increasing to 33 days after 2 years.
• Celebrations for service anniversaries from 5 to 30 years.
• Extra days off for special occasions like birthdays.
• 20% discount on Pets at Home Group brands, 30% on own brand products.
• Access to discounts on various retailers via a benefits platform.
• Free Employee Assistance Programme (EAP).
• Life Assurance for all colleagues.

Please note that we reserve the right to close the vacancy early due to application volume. We value diversity and encourage applicants from all backgrounds to apply, even if your skills and experience don't exactly match the listed requirements.

“Pets see people without bias or discrimination. Inspired by pets, we value and respect differences in all forms. Our goal is to reflect the diversity of our communities, and every colleague can contribute through their values and behaviors. We want to hear from you!”