Store Colleague - Part Time - 16 hours - Bognor Regis

TN United Kingdom; Bognor Regis; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player in pet care is seeking passionate individuals to join their team as Store Colleagues. This part-time role offers the chance to make a difference in the lives of pets and their owners while providing excellent customer service. With a minimum contract of 16 hours per week and opportunities for additional hours, you will play a vital role in creating a welcoming environment. The company values diversity and inclusivity, ensuring every team member can contribute uniquely. If you're ready to embark on a rewarding journey in the pet care industry, this is the perfect opportunity for you!

Benefits

Annual bonus scheme

Paid Holidays

Colleague discount

Employee Assistance Programme

Life Assurance

Qualifications

• Experience in a customer-facing role preferred.
• Willingness to undergo industry-leading training.

Responsibilities

• Ensure exceptional customer experiences in pet care.
• Maintain high operational standards and care for pets.

Skills

Customer Service

Flexibility

Teamwork

Pet Care Knowledge

Education

High School Diploma

Job description

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Store Colleague - Part Time - 16hours - Bognor Regis, Bognor Regis

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Client:

Pets at Home Group Plc

Location:

Bognor Regis, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2684c59c69b7

Job Views:

15

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Your role

will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands. Our Store Colleagues are critical to the success of our business. They are responsible for exceeding our customer's expectations daily, ensuring the highest standard of pet care, brilliant operational standards, and building strong relationships with our customers and colleagues.

Who are we looking for?

• People who are passionate about delivering great service.
• Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 16 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
• Ideally has experience of working within a customer-facing environment.
• Preferably you will have worked in a target-driven environment, but if not, you should be happy to work in one.
• Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service, and Health and Safety.

Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Your Benefits

We reward and recognise our store colleagues in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:

• A discretionary annual bonus scheme available to all hourly paid store colleagues.
• Paid Holidays: all colleagues will receive at least 28 days paid annual leave, which will rise to 33 days after 2 years.
• Gifts to and events to celebrate service anniversaries between 5 - 30 years.
• Extra days off for times that matter e.g., Birthday!
• 20% Colleague discount for all Pets at Home Group brands within our Pets at Home stores, Pets Grooming, Vets for Pets and online. 30% discount on own brand products.
• Access to a benefits platform with lots of discounts on other retailers.
• A free and confidential Employee Assistance Programme (EAP).
• Life Assurance for all colleagues.

Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.

“Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”