Store Colleague - Part-Time

JDSports; Penrith; On-site; GBP 19,000 - 23,000; Full time

Job summary

GO Outdoors is hiring a Store Colleague to join our team and help deliver an outstanding in-store experience. You’ll greet customers, answer questions, and keep displays sharp while replenishing stock and processing transactions.

You’ll work as part of a friendly team in a fast-paced retail environment, using friendly communication, strong organisation, and a can-do attitude to help customers find the right products and complete purchases.

Qualifications

• Strong customer focus and friendly approach.
• Clear communication with customers and colleagues.
• Ability to work well in a team and stay organised.

Responsibilities

• Greet customers and provide product information.
• Identify needs, suggest suitable products, and promote extras.
• Maintain high service and presentation standards on the shop floor.
• Replenish stock and ensure correct product displays.
• Process transactions, handle cash, and prepare deliveries.
• Use store systems to answer queries and support daily operations.
• Follow policies and health and safety rules at all times.
• Collaborate with colleagues to support store running smoothly.
• Take on additional duties as required.

Skills

Customer service

Communication

Teamwork

Stock replenishment

Job description

This is GO Outdoors. Made for Exploring. Built for Everyone.At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold-water dippers to weekend campers, we believe the outdoors should be for all - and we’re here to make it accessible with trusted kit and unbeatable value.We’re passionate, practical, and people focused. Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there. If you’re driven to empower every kind of adventurer and make the outdoors accessible to all, you’ll feel right at home with us.This is your moment. This is GO Outdoors. Are you in?Role OverviewAs a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.Key Responsibilities• Deliver a positive and welcoming experience for customers, providing support and product information where required.• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.• Maintaining high standards of customer service.• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.• Replenish stock and ensure products are available and correctly displayed in line with company standards.• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.• Use in-store technology and systems to support customer enquiries and daily store operations.• Follow company policies, procedures, and health and safety requirements at all times.• Work collaboratively with colleagues to support the effective day-to-day running of the store.• Support with additional duties and tasks, as reasonably required.Skills & Experience• Ability to adapt approach and communication style to different people and situations.•. Ability to engage positively with customers and colleagues.• Good organisational skills and the ability to manage tasks effectively.• Ability to work collaboratively.• Willingness to learn new skills and follow company processes and procedures.Desirable Attributes• A genuine passion for brands, trends, and the latest products.• Proactive attitude, with the confidence to approach customers and support sales opportunities.• Strong attention to detail, ensuring the shop floor always looks sharp and ready.• Self-motivation, with a commitment to personal development and continuous improvement.Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time#GO