Store Colleague - Part Time

Millets; Newquay; On-site; GBP 19,000 - 23,000; Full time

Job summary

Millets in the United Kingdom is seeking a friendly Store Colleague to greet customers, keep displays neat, replenish stock and help shoppers find the right gear for their adventures. You’ll contribute to a welcoming, high-energy shop floor where knowledge and enthusiasm make a difference.

You’ll process transactions, support with deliveries, and work closely with colleagues to hit sales goals while maintaining Millets’ trusted standards.

Qualifications

• Adapt communication style to different people and situations.
• Engage positively with customers and colleagues.
• Strong organisational skills and task management.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes.
• Passion for brands, trends, and latest products.
• Proactive attitude with confidence to approach customers.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service and presentation.
• Replenish stock and display products per company standards.
• Process transactions, cash handling, and deliveries.
• Use store systems to support enquiries and operations.
• Follow health and safety policies at all times.
• Collaborate with colleagues to support daily store running.

Skills

Adaptability & communication

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Brand & trends interest

Job description

This is Millets. Made for Adventure. Built for EveryoneMillets has always been about making the outdoors part of everyday life. From family walks and weekend camping trips, to first hikes and fresh air escapes, we’re here to help people get outside — easily, confidently and without fuss.We offer practical, reliable kit always at great value, chosen to work for real life outdoors. The kind of gear you can trust, whether you’re just starting out or getting back to what you love.Our teams are friendly, down to earth and ready to help. We believe in being approachable, sharing knowledge simply, and making sure everyone feels welcome. If you enjoy helping people take their next step outside — big or small — you’ll feel right at home at Millets.This is your moment. This is Millets. Are you in?Role OverviewAs a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.Key Responsibilities• Deliver a positive and welcoming experience for customers, providing support and product information where required.• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.• Maintaining high standards of customer service.• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.• Replenish stock and ensure products are available and correctly displayed in line with company standards.• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.• Use in-store technology and systems to support customer enquiries and daily store operations.• Follow company policies, procedures, and health and safety requirements at all times.• Work collaboratively with colleagues to support the effective day-to-day running of the store.• Support with additional duties and tasks, as reasonably required.Skills & Experience• Ability to adapt approach and communication style to different people and situations.•. Ability to engage positively with customers and colleagues.• Good organisational skills and the ability to manage tasks effectively.• Ability to work collaboratively.• Willingness to learn new skills and follow company processes and procedures.Desirable Attributes• A genuine passion for brands, trends, and the latest products.• Proactive attitude, with the confidence to approach customers and support sales opportunities.• Strong attention to detail, ensuring the shop floor always looks sharp and ready.• Self-motivation, with a commitment to personal development and continuous improvement.Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.#Millets