Store Colleague - Part-Time

GO Outdoors LTD; Loughborough; On-site; GBP 18,000 - 21,000; Full time

Job summary

GO Outdoors Ltd in the United Kingdom is seeking a Store Colleague to deliver an outstanding store experience. You will greet customers, advise on products, and maintain displays to reflect brand standards. Join a fast-paced retail team and gain skills in sales, stock management, and cash handling.

A positive attitude, teamwork, and a passion for helping customers are essential to thrive in this role. Training is provided and shifts may include evenings and weekends.

Qualifications

• Excellent customer service and communication.
• Ability to work collaboratively and in fast-paced retail.
• Organised with good time management.

Responsibilities

• Deliver a welcoming experience and provide product information.
• Meet sales targets by identifying needs and suggesting products.
• Maintain high standards of customer service.
• Keep shop floor presentation sharp; fixtures and stock tidy.
• Replenish stock and display items in line with standards.
• Process transactions, cash handling, and deliveries.
• Use in-store tech to assist customers.
• Follow health and safety policies.
• Collaborate with colleagues for smooth store operation.
• Support additional duties as required.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

This is GO Outdoors. Made for Exploring. Built for Everyone. At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold-water dippers to weekend campers, we believe the outdoors should be for all - and we're here to make it accessible with trusted kit and unbeatable value. We're passionate, practical, and people focused. Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there. If you're driven to empower every kind of adventurer and make the outdoors accessible to all, you'll feel right at home with us. This is your moment. This is GO Outdoors. Are you in?

Role Overview As a Store Colleague, you'll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products. You'll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you'll help keep the store running smoothly and showcase the high standards we are known for. If you're ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills & Experience

• Ability to adapt approach and communication style to different people and situations.
• . Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.