Store Colleague - Part Time

JDSports; Coventry; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

JD Sports in Coventry is seeking a Store Colleague to join our fast-paced retail team. You will greet customers, provide product information, and help maintain attractive displays while ensuring excellent service across the shop floor.

You will work with colleagues to meet sales goals, replenish stock, process transactions, and follow company procedures to keep the store welcoming and efficient. This role offers a platform to learn and grow within a dynamic retail environment.

Qualifications

• Experience in delivering friendly,helpful customer service.
• Ability to adapt communication style to different customers.
• Strong organisational skills to manage tasks on the shop floor.
• Ability to work well in a team and support colleagues.
• Willingness to learn new skills and follow store processes.

Responsabilités

• Deliver a positive and welcoming experience for customers.
• Identify customer needs and suggest suitable products.
• Maintain high standards of customer service and presentation.
• Keep shop floor displays neat, stocked, and well organised.
• Assist with stock replenishment and deliveries.
• Handle transactions and support daily store operations.
• Follow health and safety policies at all times.
• Collaborate with colleagues to run the store smoothly.

Connaissances

Customer service

Communication

Organisation

Teamwork

Eagerness to learn

Description du poste

Role Overview

As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.

You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.

If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills & Experience

• Ability to adapt approach and communication style to different people and situations.
• . Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.