Store Colleague - Fishing Republic

TN United Kingdom; Southampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Sales Assistant to enhance customer experiences and drive sales in a dynamic retail environment. This role offers opportunities for personal growth and career development, making it perfect for motivated individuals eager to excel. You will be responsible for providing exceptional customer service, maintaining store standards, and achieving sales targets. With a focus on teamwork and professional representation, this position promises a rewarding experience in a supportive atmosphere. Join a company that values its employees and offers numerous benefits, including discounts and development opportunities.

Benefits

25% Company Discount

Exclusive Deals through TELUS Health

Access to Counselling Services

Health Cash Plans

Internal Development Courses

Discounted Gym Memberships

Volunteer Opportunities

Qualifications

• Positive attitude towards a fast-paced, customer-focused retail environment.
• Strong interpersonal and communication skills for engaging with customers.

Responsibilities

• Provide exceptional customer service and drive sales targets.
• Maintain high visual and merchandising standards in the store.
• Process sales transactions accurately and resolve customer queries.

Skills

Customer Service

Sales Techniques

Communication Skills

Interpersonal Skills

Flexibility

Job description

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Store Colleague - Fishing Republic, Southampton

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Client:

JD Group

Location:

Southampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2397670e9798

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is ideal for motivated individuals interested in progressing their careers.

Responsibilities:

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
• Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
• Support store operations by assisting in other departments, representing the company professionally, and following safety guidelines.
• Process sales transactions accurately, including cash handling and card payments.
• Upsell and cross-sell products to maximize sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are appealing and organized.
• Address and resolve customer queries professionally.
• Collaborate with team members to achieve store targets.

Role objectives and KPIs:

• Contribute to achieving or exceeding monthly sales targets.
• Drive KPIs such as Units, Conversion, ATV, UPT.
• Achieve upselling and cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure stock on the shop floor is replenished.

Skills and Experience:

• Positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for challenges as opportunities for growth and learning.
• Strong interpersonal and communication skills for engaging with customers.
• Flexibility to work various shifts, including weekends and holidays.

We offer our employees benefits such as:

• Company discount of 25% on many products in-store and online.
• Exclusive deals and discounts through TELUS Health.
• Access to counselling, digital health, and well-being services.
• Health cash plans.
• Internal development courses and accredited qualifications.
• Discounted gym memberships at JD Gyms.
• Opportunities to join colleague networks and support initiatives.
• Volunteer opportunities and support for JD Foundation.