Store Colleague - Fishing Republic

JD Sports Fashion Plc; Southampton; On-site; GBP 17,000 - 22,000; Full time

Job summary

JD Sports Fashion Plc is seeking an enthusiastic Sales Assistant for their store in Southampton. The role emphasizes delivering exceptional customer service, driving sales, and maintaining store standards, offering opportunities for career growth within the JD Group. Ideal candidates will be adaptable, communicate well, and possess a positive approach to working in retail. Benefits include discounts on products and access to development courses.

Benefits

25% discount on products

Exclusive deals through benefits platform

Access to health and well-being services

Development courses and apprenticeships

Discounted gym memberships

Colleague networks and volunteering opportunities

Qualifications

• Positive attitude towards a fast-paced retail environment.
• Strong interpersonal and communication skills.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Provide outstanding customer service and drive sales targets.
• Maintain high visual standards and assist in store operations.
• Process transactions accurately and address customer queries.

Skills

Customer service

Communication

Interpersonal skills

Flexibility

Job description

Go Outdoors - 1344 Southampton, Third Avenue, SOUTHAMPTON, Southampton, United Kingdom

Role overview:

We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience for our customers. This role offers opportunities for career development within JD Group, ideal for motivated individuals interested in growth.

Responsibilities:

• Provide outstanding customer service by greeting customers warmly and understanding their needs.
• Drive and exceed sales targets using in-store devices, promoting the full product range, and maximizing add-on sales.
• Maintain high visual standards, ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
• Assist in store operations, represent the company professionally, and follow safety guidelines.
• Process transactions accurately, including cash and card payments.
• Upsell and cross-sell products to increase sales.
• Keep stock levels optimal and shelves appealing.
• Address customer queries professionally.
• Collaborate with team members to achieve store targets.

Role objectives and KPIs:

• Achieve or exceed monthly sales targets.
• Meet KPIs such as Units, Conversion, ATV, UPT, and Net Promoter Score.
• Ensure stock is replenished and displays are maintained.

Skills and Experience:

• Positive attitude towards a fast-paced retail environment.
• Enthusiasm for personal and professional development.
• Strong interpersonal and communication skills.
• Flexibility to work various shifts, including weekends and holidays.

Benefits include:

• 25% discount on products across multiple brands.
• Exclusive deals through our benefits platform.
• Access to health and well-being services.
• Development courses and apprenticeships.
• Discounted gym memberships.
• Colleague networks and volunteering opportunities.

Due to high application volumes, if you do not hear back within two weeks, your application was likely unsuccessful. Shortlisted candidates will be contacted for interviews. Thank you for your interest.