Store Colleague - Delivery Night Shift

TN United Kingdom; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in retail is seeking a Store Colleague for the Delivery Night Shift in London. The ideal candidate will provide exceptional customer service, drive sales, and maintain store standards. Opportunities for professional development are available, making this a great role for motivated individuals.

Benefits

25% discount on products

Exclusive deals via TELUS Health

Access to counseling and well-being services

Health cash plans

Internal development courses

Discounted gym memberships

Opportunities to join colleague networks

Qualifications

• Positive attitude towards fast-paced retail environment.
• Enthusiasm for personal and professional development.

Responsibilities

• Provide outstanding customer service and greet customers warmly.
• Drive sales targets and promote the full product range.
• Maintain high visual merchandising standards.

Skills

Customer Service

Communication

Interpersonal Skills

Flexibility

Job description

Store Colleague - Delivery Night Shift, London

Overview

We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience for our customers. JD Group offers excellent opportunities for career development for motivated individuals interested in growth.

Responsibilities

1. Provide outstanding customer service by greeting customers warmly and understanding their needs.
2. Drive sales targets by utilizing in-store devices, promoting the full product range, and maximizing add-on sales.
3. Maintain high visual merchandising standards, ensuring the shop floor is clean, well-stocked, and displays adhere to brand guidelines.
4. Support store operations by assisting in other departments, representing the company professionally, and following safety guidelines.
5. Accurately process sales transactions, including cash and card payments.
6. Upsell and cross-sell products to increase sales.
7. Manage stock levels on the shop floor, ensuring shelves are organized and appealing.
8. Address customer queries professionally.
9. Collaborate with team members to meet store targets.

Objectives & KPIs

1. Contribute to achieving or exceeding monthly sales targets.
2. Meet KPIs such as Units, Conversion, ATV, UPT.
3. Achieve upselling and cross-selling goals.
4. Maintain a high Net Promoter Score.
5. Ensure stock is replenished and shelves are well-maintained.

Skills & Experience

• Positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for personal and professional development.
• Strong interpersonal and communication skills, engaging confidently with customers.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• 25% discount on a wide range of products in-store and online across JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors.
• Exclusive deals and discounts via TELUS Health platform.
• Access to counseling, digital health, and well-being services.
• Health cash plans.
• Internal development courses and apprenticeships with nationally recognized qualifications (England only).
• Discounted gym memberships at JD Gyms.
• Opportunities to join colleague networks, volunteer, and contribute to JD Foundation.