Store Colleague - Delivery

TN United Kingdom; High Wycombe; On-site; GBP 20,000 - 28,000; Part time

Job summary

An established industry player is seeking a dynamic Store Colleague to enhance customer experiences and drive sales in High Wycombe. This role offers a unique opportunity to engage with customers, ensuring they receive outstanding service while maintaining the store's visual appeal. With a strong focus on personal and professional development, this position provides numerous benefits, including generous discounts and access to internal training programs. If you thrive in a fast-paced environment and are passionate about retail, this is the perfect opportunity to grow your career.

Benefits

25% Company Discount

Exclusive Deals and Discounts

Counselling Services

Health Cash Plans

Internal Development Courses

Discounted Gym Memberships

Colleague Networks

Volunteering Opportunities

Qualifications

• Positive attitude in a fast-paced retail environment.
• Confident interpersonal skills for customer interactions.

Responsibilities

• Provide exceptional customer service and drive sales targets.
• Maintain high visual standards and support store operations.

Skills

Customer Service

Sales Techniques

Communication Skills

Flexibility

Job description

Store Colleague - Delivery, High Wycombe

Client: JD Group

Location: High Wycombe, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e535fc33cfd7

Job Views: 3

Posted: 10.05.2025

Expiry Date: 24.06.2025

Job Description:

Shift Times:

• Monday 9-1
• Tuesday 12-4
• Thursday 12-4
• Friday 12-4
• Saturday 12-4

Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers numerous opportunities for career development for motivated individuals interested in progressing their careers.

Responsibilities:

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
• Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
• Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
• Process sales transactions, including cash handling and card payments accurately.
• Upsell and cross-sell products to maximise sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
• Address and resolve customer queries professionally.
• Work closely with team members to achieve store targets.

Role objectives and KPIs:

• Contribute to achieving or exceeding the store's monthly sales target.
• Drive KPIs including Units, Conversion, ATV, UPT.
• Achieve upselling and cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and professional growth.
• Confident interpersonal and communication skills, thriving in social interactions with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits:

• Company discount of 25% on a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts through our benefits platform (TELUS Health).
• Access to counselling services, digital health, and well-being advice.
• Health cash plans.
• Internal development courses for personal and professional growth.
• Opportunities for apprenticeships and accredited qualifications (England Only).
• Discounted gym memberships at JD Gyms.
• Access to colleague networks and support initiatives.
• Opportunities to volunteer and contribute to JD Foundation.
• Employer engagement forums to influence positive change.