Store Colleague

Pets at Home; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Discount & bonus

Training opportunities

Team environment

Job summary

Pets at Home in Scotland is hiring a Store Colleague to deliver exceptional customer service, support store operations, and drive sales. This permanent role offers contracted hours and weekend availability, with shifts from 7:00am to 7:30pm.

You’ll be part of a friendly team, receive training and progression opportunities, and benefit from the colleague discount and bonus scheme as you help pets and their people.

Qualifications

• Passion for pets and people.
• Strong communication and problem solving skills.
• Target-driven mindset with a focus on results.
• Flexible to work evenings, weekends and bank holidays.

Responsibilities

• Deliver exceptional, personalised service to every customer.
• Drive sales by meeting and exceeding targets.
• Keep shelves stocked and displays appealing.
• Work collaboratively to maintain smooth store operations.

Skills

Customer service

Sales / target-driven

Communication skills

Teamwork

Flexibility

Job description

Store Colleague

Are you passionate about pets and great customer service? Join us as a Store Colleague and help create exceptional experiences that keep customers coming back. This is a permanent role with contracted hours, ideal for someone looking to build a long-term career with us rather than seeking term-time or seasonal work. We're seeking motivated, energetic individuals to join our team in a customer focused, target driven retail environment. You'll need availability across 3-4 days per week including weekends. Shifts run from early starts at 7:00am to late finishes at 7:30pm. Morning shifts will play a key role in setting the store up for success, including supporting deliveries and stock processing.

What You’ll Do:

• Deliver exceptional, personalised service to every customer.
• Drive sales by meeting and exceeding targets.
• Keep shelves stocked and displays appealing.
• Work collaboratively to maintain smooth store operations.

What We’re Looking For:

• Passion for pets and people.
• Strong communication and problem-solving skills.
• Target-driven mindset with a focus on results.
• Flexible to work evenings, weekends, and bank holidays.

What’s in It for You?

• Competitive pay and benefits.
• Colleague discount and bonus scheme.
• Career progression and training opportunities.
• Be part of a team that cares about pets and their people.

We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.

Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.

“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”