Enable job alerts via email!

Store Colleague

TN United Kingdom

Croydon

On-site

GBP 20,000 - 30,000

Full time

Today
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is looking for an enthusiastic Sales Assistant to enhance the shopping experience for customers. This role focuses on delivering exceptional service, achieving sales targets, and maintaining store standards. With a commitment to career development, this position offers numerous opportunities for personal and professional growth. Join a dynamic team where your contributions will directly impact the store's success and customer satisfaction. If you thrive in a fast-paced environment and enjoy engaging with customers, this is the ideal opportunity for you.

Benefits

25% Company Discount
Exclusive Retail Deals
Access to Counselling Services
Health Cash Plans
Internal Development Courses
Discounted Gym Memberships
Access to Colleague Networks
Volunteering Opportunities
Employer Engagement Forums

Qualifications

  • Positive attitude towards a fast-paced retail environment.
  • Ability to view challenges as opportunities for growth.

Responsibilities

  • Provide exceptional customer service and drive sales targets.
  • Maintain high visual and merchandising standards.

Skills

Customer Service
Sales Skills
Communication Skills
Interpersonal Skills
Flexibility

Job description

Social network you want to login/join with:

Sales Assistant

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers affluent opportunities for career development, making it an ideal place if you are motivated by progression and interested in developing your career.

Responsibilities:
  1. Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
  2. Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
  3. Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
  4. Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
  5. Process sales transactions, including cash handling and card payments accurately.
  6. Upsell and cross-sell products to maximise sales opportunities.
  7. Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
  8. Address and resolve customer queries professionally.
  9. Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs:
  1. Contribute to achieving or exceeding the store's monthly sales target.
  2. Drive all additional KPIs including Units, Conversion, ATV, UPT.
  3. Achieve upselling or cross-selling targets.
  4. Maintain a high Net Promoter Score.
  5. Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
  • A positive attitude towards a fast-paced, customer-focused retail environment.
  • An ability to view challenges as opportunities to develop yourself, your career, and learn new skills.
  • Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
  • Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health).
  • Access to counselling services, digital health, and well-being advice via TELUS Health.
  • Health cash plans.
  • Wide range of internal development courses supporting personal and professional growth.
  • Access to apprenticeships & accredited qualifications — earn while you learn and gain nationally recognized qualifications (England only).
  • Discounted gym memberships at JD Gyms.
  • Access to colleague networks to share experiences and support initiatives that drive positive change.
  • Opportunities to volunteer and contribute to JD Foundation.
  • Employer engagement forums to influence positive change.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Store Colleague

mccollsplc

Basildon

On-site

GBP 24,000 - 28,000

4 days ago
Be an early applicant

Store Colleague - Part Time - Heathrow Airport

JD Sports Fashion

London

On-site

GBP 20,000 - 24,000

12 days ago

Store Colleague

Pets at Home

Burgess Hill

On-site

GBP 20,000 - 24,000

3 days ago
Be an early applicant

Store Colleague

Pets at Home

Greater London

On-site

GBP 20,000 - 30,000

3 days ago
Be an early applicant

Store Colleague

Pets at Home

Hastings

On-site

GBP 20,000 - 25,000

3 days ago
Be an early applicant

Store Colleague

JD Sports Fashion

Kingston upon Thames

On-site

GBP 20,000 - 30,000

12 days ago

Store Colleague

JD Sports Fashion

Uxbridge

On-site

GBP 20,000 - 30,000

12 days ago

Store Colleague - General

JD Sports Fashion

Colchester

On-site

GBP 20,000 - 25,000

11 days ago

Store Colleague

McColl's Retail Group

Bordon

On-site

GBP 20,000 - 25,000

10 days ago