Store Colleague

JD GROUP; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen motivierten Sales Assistant, der eine Schlüsselrolle in der Bereitstellung eines außergewöhnlichen Einkaufserlebnisses spielt. Diese spannende Position bietet die Möglichkeit, in einem schnelllebigen, kundenorientierten Umfeld zu arbeiten und Ihre Karriere durch kontinuierliche Entwicklungsmöglichkeiten voranzutreiben. Sie werden für die Pflege der Verkaufsfläche, die Erreichung von Verkaufszielen und die Unterstützung des Teams verantwortlich sein, während Sie gleichzeitig eine positive Beziehung zu den Kunden aufbauen. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu begeistern und in einem engagierten Team zu arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Positive Einstellung zu einem kundenorientierten Einzelhandelsumfeld.
• Fähigkeit, Herausforderungen als Entwicklungsmöglichkeiten zu sehen.

Responsibilities

• Bereitstellung eines nahtlosen Kundenerlebnisses im Geschäft.
• Aktives Fahren von Verkäufen zur Unterstützung finanzieller Ziele des Geschäfts.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Teamarbeit

Verkaufskompetenz

Job description

Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

1. Providing a knowledgeable and seamless customer experience for all customers that enter the store.
2. Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
3. Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on current trends, in-store promotions, and continuously evolving store processes.
4. Drive sales, ensuring that targets are achieved and, where possible, exceeded.
5. Utilise the in-store devices, offering the customer the whole product range.
6. Provide alternatives and add-on sales at every opportunity.
7. Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.
8. Ensure that product is priced correctly.
9. To deputise for other staff, work within departments, or carry out other duties as required.
10. Always represent JD Sports in the most professional manner.
11. Conduct your work in a safe and responsible manner.

Role objectives and KPI’s:

1. Provide exceptional service to ensure customer satisfaction and retention.
2. Actively drive sales to support the store in meeting and exceeding the store's financial goals.
3. Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.

Skills and Experience:

1. A positive attitude towards a fast-paced, customer-focused retail environment.
2. An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
3. Confident interpersonal and communication skills who thrive in social situations through engagement with customers.
4. Flexibility to work various shifts, including weekends and holidays, based on store needs.