Store Colleague

JD Group; Chester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount on purchases

Training and development opportunities

Career progression and apprenticeships

Job summary

JD Group in Chester is seeking an energetic Retail Assistant to welcome customers, help them find products they love, and deliver a high standard of service on the shop floor.

You will assist with stock checks using in-store devices, keep displays fresh and on-brand, handle till duties and restocking. A positive attitude, teamwork, and a readiness to learn are essential to thrive in our fast-paced environment.

Qualifications

• Candidate is passionate about delivering great customer service.
• Able to engage with customers and work effectively within a team.
• Willing to learn new products and store processes.

Responsibilities

• Welcome customers with confidence and energy and help them find products.
• Check stock and share options using in-store devices to support the experience.
• Keep the shop floor clean, replenished, and on-brand at all times.
• Assist with till work, restocking and following safety guidelines.

Skills

Positive attitude

Communication skills

Teamwork

Willingness to learn

Shift flexibility

Job description

Job Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished - making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

You'll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you'll help keep the store running smoothly and showcase the high standards we are known for.

If you're ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Qualities

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a desire to improve and progress within the business.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity, or lived experience, can thrive and contribute meaningfully.

As part of our successful and continually evolving business, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, staying at the forefront of digital innovation, remaining deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to contribute to our success and, in turn, we offer some amazing benefits:

Benefits

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across retail stores and online
• Exclusive Colleague Bike Discount Scheme
• Discounted Gym Membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications