Store Colleague

TN United Kingdom; Castle Donington; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Sales Assistant to enhance customer experiences and drive sales. This role offers opportunities for personal and professional growth in a dynamic retail environment. You will engage with customers, maintain stock standards, and collaborate with team members to meet sales targets. If you thrive in a fast-paced setting and are eager to develop your career, this position is perfect for you. Join a team that values your contributions and supports your journey towards success.

Qualifications

• Positive attitude towards a fast-paced retail environment.
• Enthusiasm for personal and professional development.

Responsibilities

• Provide exceptional customer service to enhance shopping experience.
• Drive sales to meet and exceed financial goals.
• Maintain stock levels and ensure product availability.

Skills

Customer Service

Sales Skills

Communication Skills

Interpersonal Skills

Flexibility

Job description

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We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

1. Provide a knowledgeable and seamless customer experience for all customers that enter the store.
2. Maintain clean and tidy stock standards on the shop floor at all times.
3. Collaborate with team members to achieve sales and KPI targets by being knowledgeable about current trends, in-store promotions, and store processes.
4. Drive sales to meet and exceed targets.
5. Utilize in-store devices to offer the full product range to customers.
6. Provide alternatives and upsell opportunities whenever possible.
7. Replenish stock levels as needed, ensuring the full product range is available on the shop floor.
8. Ensure products are correctly priced.
9. Deputize for other staff, work within departments, or perform other duties as required.
10. Represent JD Sports professionally at all times.
11. Conduct work in a safe and responsible manner.

Role objectives and KPIs:

• Provide exceptional service to ensure customer satisfaction and retention.
• Actively drive sales to support the store in meeting and exceeding financial goals.
• Ensure timely and accurate replenishment of stock to maintain product availability.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and professional development.
• Confident interpersonal and communication skills to engage effectively with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.