Store Colleague

JD Sports Fashion Plc; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

JD Sports is seeking a motivated Sales Assistant to enhance the shopping experience by delivering excellent customer service and achieving sales targets. The role offers opportunities for personal growth in a dynamic retail environment, along with numerous benefits.

Benefits

25% discount on products

Exclusive deals through benefits platform

Access to counselling and well-being services

Internal development courses

Discounted gym memberships

Opportunities to volunteer

Qualifications

• Enthusiasm for personal development and challenges.
• Able to work in a fast-paced, customer-focused environment.

Responsibilities

• Provide outstanding customer service and drive sales targets.
• Maintain visual merchandising standards and assist in store operations.
• Process transactions and manage stock levels.

Skills

Positive attitude

Interpersonal skills

Communication skills

Flexibility

Job description

JD Sports - 0179 Cardiff, Unit 1A, CARDIFF, Cardiff (City of), United Kingdom

Established in 1981, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms, with colleagues working across various retail fascias in many markets worldwide.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996, has been a FTSE100 company since 2019, and continues to grow both in the UK and internationally.

Role overview:

We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. JD Group offers opportunities for career development for motivated individuals interested in growth.

Responsibilities:

1. Provide outstanding customer service, greeting customers warmly and understanding their needs.
2. Drive and exceed sales targets using in-store devices, promoting the full product range, and maximizing add-on sales.
3. Maintain high visual merchandising standards, ensuring the shop floor is clean, stocked, and displays are aligned with brand guidelines.
4. Assist in store operations, representing the company professionally and adhering to safety policies.
5. Process transactions accurately, including cash and card payments.
6. Upsell and cross-sell products to increase sales.
7. Manage stock levels, ensuring shelves are organized and appealing.
8. Handle customer queries professionally.
9. Collaborate with team members to meet store targets.

Role objectives and KPIs:

1. Contribute to monthly sales targets.
2. Achieve KPIs such as Units, Conversion, ATV, UPT.
3. Meet upselling and cross-selling goals.
4. Maintain a high Net Promoter Score.
5. Ensure stock on the shop floor is replenished.

Skills and Experience:

1. Positive attitude towards fast-paced, customer-focused retail environments.
2. Enthusiasm for challenges and personal development.
3. Strong interpersonal and communication skills.
4. Flexibility to work various shifts, including weekends and holidays.

Benefits:

• 25% discount on a wide range of products in-store and online.
• Exclusive deals through our benefits platform (TELUS Health).
• Access to counselling, health, and well-being services.
• Internal development courses and apprenticeships.
• Discounted gym memberships at JD Gyms.
• Opportunities to volunteer and participate in community initiatives.

This job posting is active and accepting applications.