Store Assistant FTC - 8 Hours - Sweaty Betty

WOLVERINE; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Part time

Job summary

WOLVERINE is seeking passionate retail team members to provide exceptional customer experiences and achieve sales targets. This position involves interacting with customers and maintaining store standards while benefiting from perks like clothing allowances and significant discounts. A flexible schedule and commitment to customer satisfaction are key components of this role.

Benefits

Clothing allowance

Training and development opportunities

Quarterly bonuses

60% discount on Sweaty Betty merchandise

Pro-rated 25 days holiday for part-time staff

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for support and advice

Budget for fitness classes per store

Health Cash Plan with Medicash (post-probation)

Qualifications

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Excellent communication skills.

Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Interact with customers and educate them about products.

Skills

Communication

Customer service

Retail sales experience

Ability to work under pressure

Positive attitude

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From greeting customers to helping them select products or style outfits, your core responsibility is to ensure customers enjoy their time with us.

Key Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Interact with customers, educate them about products, and build rapport.
• Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, and adhering to safety procedures.
• Manage cash and follow security, safety, and stock accuracy policies.
• Encourage customer loyalty by discussing upcoming collections and collecting customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive and professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

The Extras

• Clothing allowance
• Training and development opportunities
• Quarterly bonuses
• 60% discount on Sweaty Betty merchandise
• Pro-rated 25 days holiday for part-time staff
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust for support and advice
• Budget for fitness classes per store
• Sample sales access
• Health Cash Plan with Medicash (post-probation)
• Enhanced Family Leave policy
• Cycle to work & Buzz bike schemes

Our DEI Commitment

We aim to create a culture that reflects our mission of empowerment by celebrating diversity, embodying inclusion, and promoting equity. We are committed to listening, learning, and making meaningful changes to foster an inclusive environment where everyone can thrive. Our DEI mission is to embed diversity, equity, and inclusion at the core of our business, creating a culture of belonging where everyone can be their authentic selves. We recognize that this is an ongoing journey and are dedicated to working with our DEI committee and collective to be champions of inclusion. We believe in doing the hard work to break barriers and ensure all voices are heard, because when we say all, we mean it.