Store Assistant: Fast-Paced Local Retail Growth

Toolstation Ltd; Hertford Heath; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

30 days’ holiday (22 + 8 in lieu)

Company pension scheme

Bonus scheme

Cycle to work

Discount across Travis Perkins

Aviva Digicare + health support

Financial education & recognition

Retail discounts (1,000+ retailers)

Job summary

Toolstation is seeking enthusiastic Store Assistants who live locally and can commute to the store. You’ll be the friendly face, assist customers, handle deliveries, unpack stock, and stock shelves. No retail experience needed—we’ll train you and help you grow within the company.

Expect early starts and late finishes due to store hours. A proactive, customer-focused attitude will help you deliver outstanding service and join a team that values growth and development within the wider Travis

Qualifications

• No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.
• Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
• Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
• Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
• Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

Responsibilities

• Help customers find what they need and be the friendly face of Toolstation.
• Handle deliveries and stock, keep shelves tidy, and prepare customer orders.
• Support warehouse tasks and keep the store clean and safe during busy periods.
• Deliver excellent customer service and solve problems quickly.

Job description

Toolstation is seeking enthusiastic Store Assistants who live locally and can commute to the store. You’ll be the friendly face, assist customers, handle deliveries, unpack stock, and stock shelves. No retail experience needed—we’ll train you and help you grow within the company.

Expect early starts and late finishes due to store hours. A proactive, customer-focused attitude will help you deliver outstanding service and join a team that values growth and development within the wider Travis