Store Assistant - 8 Hours - Sweaty Betty

WOLVERINE; Sevenoaks; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in branded footwear seeks a Retail Sales Associate to enhance customer experiences in their store. This role involves engaging customers, achieving sales targets, maintaining store standards, and building lasting relationships to foster customer loyalty. A passion for retail and adaptability are key to success.

Benefits

Generous clothing allowance

Training and development opportunities

Quarterly bonuses

60% discount on Sweaty Betty merchandise

Pro-rated 25 days holiday (if part-time)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for advice and support

Budget for attending fitness classes

Access to Sample sales

Health Cash Plan with Medicash (post-probation)

Enhanced Family Leave policy

Cycle to work & Buzz bike schemes

Qualifications

• Retail sales experience preferred but not required.
• Flexible schedule, including weekends and holidays.
• Enthusiasm for learning and sharing product knowledge.

Responsibilities

• Create memorable experiences through authentic customer service.
• Achieve sales targets and performance metrics.
• Maintain store standards, including visual merchandising and stock replenishment.

Skills

Communication

Customer Engagement

Sales Experience

Teamwork

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of all our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.

Key Responsibilities

• Create memorable experiences through authentic customer service.
• Achieve sales targets and performance metrics.
• Engage with customers, educate them on products, and build lasting relationships.
• Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
• Manage cash and adhere to security, safety, and stock accuracy policies.
• Encourage customer loyalty by discussing upcoming collections and collecting customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training and development opportunities.
• Quarterly bonuses.
• 60% discount on Sweaty Betty merchandise.
• Pro-rated 25 days holiday (if part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice and support.
• Budget for attending fitness classes.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We are committed to creating a culture that embodies empowerment, diversity, equity, and inclusion. We celebrate diversity, promote inclusion, and strive for an equitable business environment. We listen, learn, and develop to ensure all voices are heard and valued. Our mission is "to embed diversity, equity, and inclusion at the heart of our business," fostering a culture of belonging where everyone can be their authentic selves. We acknowledge our journey and are dedicated to continuous improvement, working with our DEI committee and collective to champion inclusivity and equality. Because when we say "all," we truly mean it."