Store Assistant - 8 Hours - Sweaty Betty

WOLVERINE; Newbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in branded footwear is hiring for a retail role that focuses on creating exceptional customer experiences and achieving sales targets. Candidates should be passionate, enthusiastic, and ready to engage with customers while maintaining store standards. A flexible schedule is required, and employees can enjoy perks like a generous clothing allowance and discounts on products.

Benefits

Generous clothing allowance

Quarterly bonuses

60% off all Sweaty Betty merchandise

Training & development opportunities

Pro-rated 25 days holiday (if part-time)

Refer a Friend bonus scheme

Access to Retail Trust for advice and support

Health Cash Plan with Medicash (post-probation)

Enhanced Family Leave policy

Qualifications

• Flexible schedule including weekends and holidays.
• Passion for the brands and their lifestyles.
• Enthusiasm for learning and sharing product knowledge.

Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Maintain store standards, including visual merchandising.

Skills

Communication skills

Positive attitude

Ability to work under pressure

Retail sales experience

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.

Key Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Engage with customers, educate them about products, and build rapport.
• Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
• Handle cash management and adhere to security, safety, and stock accuracy policies.
• Promote customer loyalty by discussing upcoming collections and collecting customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and their lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• Pro-rated 25 days holiday (if part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice and support.
• Budget for fitness classes per store.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We aim to create a culture that embodies empowerment, celebrates diversity, and promotes inclusion and equity. We are committed to listening, learning, and developing our team and community, ensuring equal employment opportunities and inclusive hiring practices.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves. We celebrate different perspectives and continuously learn and challenge ourselves and our partners."

We recognize our journey is ongoing and imperfect. We are dedicated to being champions, allies, and inclusive, working with our DEI committees and collective to uphold these values. When we say all, we mean it.