Store Assistant - 8 Hours - Sweaty Betty

WOLVERINE; Ellesmere Port; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks enthusiastic team members to create exceptional customer experiences in a dynamic retail environment. In this role, you will engage with customers, educate them on products, and help them find the perfect fit. With a focus on achieving sales targets and maintaining store standards, you will play a key role in fostering customer loyalty. This position offers a flexible schedule and the opportunity to work with a diverse team, making it ideal for those passionate about retail and customer service. Join a company committed to diversity, equity, and inclusion, where you can thrive and be your authentic self.

Benefits

Clothing allowance

Training

Bonuses

Discounts

Holidays

Referral bonuses

Fitness budgets

Health plans

Family leave

Cycling schemes

Qualifications

• Flexible schedule, including weekends and holidays.
• Passion for brands and lifestyles.

Responsibilities

• Creating memorable customer experiences through authentic service.
• Achieving sales targets and performance metrics.
• Maintaining store standards and visual merchandising.

Skills

Retail sales experience

Excellent communication skills

Positive attitude

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your role is to ensure customers enjoy their time with us, whether helping them select shoes or style outfits.

Key Responsibilities

1. Creating memorable customer experiences through authentic service.
2. Achieving sales targets and performance metrics.
3. Interacting with customers, educating them on products, and building rapport.
4. Maintaining store standards, visual merchandising, managing deliveries, stock replenishment, loss prevention, and adhering to health & safety procedures.
5. Managing cash and following policies for security, safety, and stock accuracy.
6. Encouraging customer loyalty through updates on new collections and collecting customer data.

Knowledge, Skills, and Abilities

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Clothing allowance, training, bonuses, discounts, holidays, referral bonuses, loans, support tools, fitness budgets, sample sales, health plans, family leave, cycling schemes, and more.

Our DEI Commitment

We aim to foster a culture of empowerment, diversity, equity, and inclusion. We celebrate diversity, promote inclusion, and strive for an equitable workplace. We listen, learn, and develop our team, ensuring equal employment opportunities and inclusive job advertising. Our mission is to embed DEI at our core, creating a culture of belonging where everyone can be their authentic selves. We acknowledge our journey and are committed to continuous improvement, working with our DEI committees and collective to be champions and allies, because when we say all, we mean it.