Store Assistant - 16 Hours - Merrell

WOLVERINE; Tewkesbury; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading global footwear and apparel company seeks passionate retail team members to create memorable customer experiences. Responsibilities include achieving sales targets, maintaining store standards, and building customer relationships. Join a vibrant team dedicated to exceptional service and brand engagement.

Benefits

Generous clothing allowance

Training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

Pro-rated 25 days holiday (if part-time)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for advice & support

Budget for attending fitness classes

Health Cash Plan with Medicash (post-probation)

Qualifications

• Retail sales experience preferred but not mandatory.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Creating amazing experiences for customers through authentic service.
• Achieving sales targets and performance metrics.
• Maintaining store standards and managing cash.

Skills

Communication

Customer Service

Sales

Flexibility

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From assisting in selecting shoes to styling outfits, your core responsibility is to make customers' time with us memorable and enjoyable.

Key Responsibilities

1. Creating amazing experiences for customers through authentic service that leaves a lasting impression.
2. Achieving sales targets and performance metrics.
3. Interacting with customers, educating them on products, and building rapport and relationships.
4. Maintaining store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and health & safety procedures.
5. Managing cash and adhering to policies on security, health & safety, and stock accuracy.
6. Encouraging customer loyalty through updates on upcoming collections and gathering customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule with availability on weekends and holidays.
• Retail sales experience preferred but not mandatory.
• Passion for our brands and their lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• Pro-rated 25 days holiday (if part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice & support.
• Budget for attending fitness classes.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We aim to create a culture that embodies empowerment, celebrates diversity, and promotes inclusion and equity. We are committed to listening, learning, and making lasting changes to foster a sense of belonging. Our mission is to embed diversity, equity, and inclusion at the core of our business, creating a space where everyone can be their authentic selves. We recognize the journey is ongoing and are dedicated to being champions and allies in this effort, ensuring our policies and practices reflect our values of inclusivity and equal opportunity.