Store Assistant - 12 Hours - Sweaty Betty

WOLVERINE; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

WOLVERINE seeks passionate Retail Associates for their Bristol location. This role emphasizes exceptional customer service and sales skills, with responsibilities including merchandise management and fostering customer loyalty. Ideal candidates will demonstrate flexibility, enthusiasm, and a commitment to teamwork in a dynamic retail environment.

Benefits

Generous clothing allowance

Quarterly bonuses

25 days holiday

Dedicated budget for fitness classes

Health Cash Plan benefit

Qualifications

• Flexible availability including weekends and holidays.
• Retail experience preferred but not required.
• Enthusiasm to learn and share product knowledge.

Responsibilities

• Creating amazing customer experiences through authentic service.
• Achieving sales targets and performance metrics.
• Maintaining store standards and managing deliveries.

Skills

Communication

Customer Service

Sales

Positive Attitude

Teamwork

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers — every step of the way.

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that's helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interacting with our wonderful customers and educating them on our products, striving to build rapport and lasting relationships.
• Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping with loss prevention, and adhering to health & safety procedures.
• Being responsible for cash management and adhering to all policies and procedures for security, health & safety, and stock accuracy standards.
• Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if working part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust - advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to Sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following successful passing of probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike scheme.

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and our world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing, and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mold, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.