Store Assistant

Toolstation; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Toolstation is seeking a Store Assistant in Leicester, offering a dynamic role with opportunities for growth. As a Store Assistant, you'll engage customers, assist with deliveries, and uphold store standards in a fast-paced environment. You'll receive training and support for career advancement within the company.

Benefits

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme and cycle to work program

20% discount across all Travis Perkins companies

Health and wellbeing support

Discounts at over 1,000 retailers

Qualifications

• A warm, friendly personality.
• Be there when we need you, with flexibility and commitment.
• Bring energy and enthusiasm.

Responsibilities

• Help customers and maintain store standards.
• Handle deliveries and unpack stock.
• Provide outstanding service and sell benefits of Toolstation Club.

Skills

Customer Service

Reliability

Enthusiasm

Job description

What you'll do

Store Assistant in Leicester Freemen's Common25 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishesAt Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations
If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in
No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience
Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience
Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices

What you'll bring

A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key
Your best self: Bring your energy, enthusiasm, and let your personality shine

What you'll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability