Store Assistant

Toolstation; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Toolstation as a Store Assistant in Glasgow, where you will be the friendly face for customers. This role offers a chance for growth with no prior retail experience necessary, just a passion for excellent service. You will handle deliveries, stock tasks, and deliver great customer service in a supportive work environment tailored for career advancement.

Benefits

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme and cycle to work program

20% discount across all Travis Perkins companies

Qualifications

• Warm, friendly personality essential for customer interactions.
• Commitment to delivering excellent service without needing retail experience.
• Reliability and flexibility in various job responsibilities.

Responsibilities

• Assist customers in finding products and provide outstanding service.
• Handle deliveries, stock organization, and maintain cleanliness in the store.
• Promote Toolstation Club and Trade Accounts to customers.

Skills

Customer Service

Reliability

Positive Attitude

Job description

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What you'll do

Store Assistant inGlasgow Kinning Park North20 hours per week We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What you'll bring

A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.

What you'll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.