Store Assistant

Toolstation Ltd; Batley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading multi-channel retail company in Batley is seeking a dedicated Store Assistant. The role involves customer service, handling deliveries, and maintaining store standards. Ideal candidates should possess a friendly personality and a commitment to service excellence. This position offers benefits including holidays, a pension scheme, and discounts across multiple retailers.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

20% discount across all Travis Perkins companies

Qualifications

• Must show a commitment to delivering excellent service.
• Reliability and flexibility for work hours are essential.

Responsibilities

• Handle deliveries and unpack stock.
• Provide outstanding customer service.
• Promote Toolstation Club and Trade Accounts.

Skills

Customer service orientation

Reliability

Friendly personality

Job description

What you'll do

Store Assistant in Birstall, 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves.

No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.

Responsibilities:

• Handle deliveries, unpack stock, keep the store clean, and prepare orders.
• Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
• Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
• Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What you'll bring:

• A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
• Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
• Your best self: Bring your energy, enthusiasm, and let your personality shine.

What you'll get:

Benefits include:

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation: We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike.

To apply, visit www.toolstationjobs.com or simply hit apply.