Store Advisor, North Premium Outlets

ON RUNNING; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Store Advisor to enhance customer experiences and drive sales in a vibrant retail environment. This role is pivotal in delivering exceptional service, managing inventory, and maintaining a welcoming atmosphere. With a focus on collaboration and innovation, you will contribute to community engagement and store success. If you thrive in a dynamic setting and are eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in retail or customer service.
• Strong commitment to exceptional customer service.

Responsibilities

• Respond to customer inquiries and resolve issues effectively.
• Assist with inventory management and maintain store organization.
• Support daily operational tasks and contribute to in-store events.

Skills

Customer Service Excellence

Organizational Skills

Communication Skills

Problem Solving

Job description

In short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

Your Mission

• Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
• Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
• Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
• Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
• Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.
• Foster a collaborative and positive team environment.
• Demonstrate a strong commitment to providing exceptional customer service.
• Embrace new ideas and initiatives to drive store success.
• Uphold high standards of integrity and professionalism in all actions.

Your story

• You have 1+ years of relevant experience in retail or customer service
• You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• You possess organizational skills and attention to detail
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
• Ability to work weekends, evenings and holidays as needed