Store 504 Sales Associate - Store

Ashley Stewart, Inc.; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic retail team as a Sales Associate, where you'll play a pivotal role in driving sales and delivering exceptional customer experiences. This position offers the opportunity to engage with customers, manage merchandise, and contribute to marketing initiatives in a vibrant store environment. Ideal candidates will possess strong communication skills and a passion for retail, ensuring that every customer leaves satisfied. This is a chance to be part of a brand that values teamwork, integrity, and confidence, offering a supportive atmosphere for personal and professional growth.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to apply retail math and use POS systems effectively.

Responsibilities

• Drive sales and provide exceptional customer service.
• Assist with merchandising and maintain store cleanliness.

Skills

Communication Skills

Interpersonal Skills

Retail Math Principles

Computer Skills

Detail-oriented

Education

High School Diploma or Equivalent

Tools

POS System

Job description

504 Broad Creek, 1241 N Military Highway, Norfolk, Virginia, United States of America Req #1706

Thursday, March 6, 2025

I. Position Summary

Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.

II. Major Responsibilities and/or Essential Functions*

Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist with scheduling a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Assist with driving Marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as product knowledge expert to educate customers.
• Successfully model the Company values.
• Serve as a role model to all Associates for exceptional customer service through customer experience.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual changes to enhance the Brand.
• Assist in replenishing floor stock.
• Ensure the neatness, maintenance, and cleanliness of the store.
• Communicate with Store Manager and Full-Time Assistant Manager on areas of importance.
• Maintain the highest standards in store operations in relation to the Policy and Procedures manual.

III. Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail-oriented; consistently meets deadlines.

This position requires the ability to:

• Lift 30 lbs, push, pull, bend, and stretch frequently.
• Stand for 8-10 hours a day.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule including some holidays, weekends, and late evenings.
• Minimal travel may be required, e.g., district meetings, banking duties.
• Interact daily across all divisions/levels.

V. Organization Chart (reports to)

VI. Other

Any additional information not covered above.

Brand Overview:

Ashley Stewart was founded in 1991. Starting with the first store in Brooklyn, New York, the brand has captured the hearts of women seeking fashion-forward, well-tailored, affordable clothing in an accessible and welcoming environment.

Today, our customers can shop in retail stores across the U.S. and online at www.ashleystewart.com. The website has enabled international growth and social media interaction among customers. Ashley Stewart continues to deliver fashion-forward styles and flattering fits for the trend-savvy, curvy, and confident woman.

Our Philosophy:

We are grounded in core values of fair play, hard work, teamwork, and integrity. Success comes from our team working in unison daily. Our brand stands for confidence, self-esteem, sexiness, class, and sisterhood. We view each employee as a trusted confidante and best friend to our customer. Our shopping experience, in-store or online, is about merchandise and confidence.

*Essential Functions

A job function is considered essential if:

• The position exists to perform that function.
• There are limited employees to perform it.
• The function is highly specialized for the incumbent's skills.

FOR JOB EVALUATION AND COMPENSATION USE ONLY

0 Exempt

1 Non-Exempt

Approved Grade: ____________ Compensation Approval: ____________ Date: ____________

Disclaimer: This job description describes the general nature and level of work performed. It is not exhaustive of all duties, responsibilities, and qualifications.

• 504 Broad Creek, 1241 N Military Highway, Norfolk, Virginia, United States of America