Storage Specialist Customer Engineer

Google; London; On-site; GBP 60,000 - 100,000; Full time

Job description

Minimum Qualifications:

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 10 years of experience in a customer-facing role in the enterprise technology space.
• 8 years of experience as a technical sales engineer in a cloud computing environment, with a focus on NetApp data storage and management solutions, or equivalent experience in a customer-facing role.
• 3 years of experience in cloud computing (infrastructure, storage, platforms and data), as well as cloud market, competitive dynamics, and customer buying behaviour.

Preferred Qualifications:

• Experience with hybrid cloud deployments and on-premises-to-cloud migration deployments, particularly involving NetApp systems.
• Experience developing innovative solutions to address customer requirements, sales acceleration tools using AI.
• Experience with storage, preferably NetApp, solutions within key verticals like Electronic Design Automation (EDA), Energy, Gaming, Healthcare, Software and Internet and Media & Entertainment, and for Data Management and AI applications in Google Cloud for in-Cloud and on-premises users.
• Deep understanding of NetApp technology, specifically ONTAP, and its integration with Google Cloud (GCNV).
• Deep expertise with GCNV offering as a technical sales engineer or a customer-facing role.

About the Job:

As a Storage Specialist, you will be responsible for incubating, growing and creating an efficient, leveraged Go-To-Market (GTM) model for Google Cloud Storage business, beginning with Google Cloud's NetApp Volumes (GCNV) offering. You will require deep collaboration with Product Management, Engineering, Storage Sales Specialists, Google Cloud, NetApp, partner sales, and GTM teams to deliver business goals, develop innovative sales acceleration and customer adoption tools and foster growth through direct, attached, and cross-selling strategies within new and existing customer accounts. You'll develop differentiated and customer-value-add solutions in partnership with other Google Cloud teams to integrate storage offerings, starting with GCNV, for key verticals like Banking and Insurance, Automotive, Electronic Design Automation (EDA), Energy, Gaming, Healthcare, Software and Internet and Media and Entertainment, and for Data Management and AI applications in Google Cloud for in-Cloud and on-premises users.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Manage the technical aspects of the customer relationship, including product briefings, proof-of-concepts, and coordinating technical resources (product management, engineering) to answer customer questions and solve problems related to GCNV.
• Identify and address technical obstacles customers face, developing solutions and strategies to overcome them, specifically around data storage, management, and performance using GCNV.
• Provide technical guidance and ensure successful implementation of Google Cloud solutions, particularly GCNV, across the complete product portfolio.
• Develop industry specific blueprints to support repeatability and onboarding of new workloads/flows following Google Cloud best practices, with a focus on GCNV integration and optimization.
• Travel to customer sites, conferences, and other related events as required.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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