Infrastructure Storage Analyst

Undisclosed; Coventry; On-site; GBP 59,962; Full time

Job summary

A leading technology service provider is seeking an Infrastructure Storage Analyst to join their established team in Coventry. The role involves troubleshooting production incidents, maintaining storage, and contributing to team efficiency through documentation. The ideal candidate will have experience with VMware, Cisco UCS, and storage technologies like vSAN and VxRail. This contract position offers a daily rate of up to £325.68. Strong technical knowledge in a complex environment is essential, and financial services experience is a plus.

Qualifications

• Demonstrable level of knowledge in their chosen technical discipline.
• Essential experience of working in a complex, pressurised production environment.
• Financial services experience would be desirable but not essential.

Responsibilities

• Join an established Platform team within CBS.
• Provide technical knowledge for troubleshooting and resolution.
• Contribute to team efficiency through technical documentation.

Skills

Troubleshooting and resolving production service incidents

VMware

CISCO UCS infrastructure

Knowledge of storage technologies vSAN and VxRail

Linux command line technologies

ServiceNow ticket management

Agile delivery environment

Tools

IBM Flash Systems

Spectrum Scale

vSphere

AWS

Job description

Role Title: Infrastructure Storage Analyst

Duration: contract to run until TBC

Rate: up to £325.68 p/d Umbrellainside IR35

The Infrastructure Storage Analyst will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required

• Responsible for independently troubleshooting and resolving production service incidents
• Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritise tasks to ensure high priority activities are completed first Specific Skills:
• Demonstrable level of knowledge in their chosen technical discipline.
• Essential experience of working in a complex, pressurised production environment. Financial services experience would be desirable but not essential.
• VMware + enterprise skills like vRealize, SRM, operations manager
• CISCO UCS infrastructure (compute, networking and storage combined into a single unit)
• Good knowledge of storage technologies vSAN and VxRail
• Experience with Linux command line technologies, as IBM Storage operates on a Unix interface.
• Exposure to and application of cluster management within Spectrum Scale.
• Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology.

Essential skills

• Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes
• Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments
• Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology
• Explore to or awareness of GKLM (SKLM)
• Awareness of how actions can affect availability
• Provision and redaction of storage across the IBM storage estate - all technologies
• Experience of working with Linux command line technologies
• Experience of ticket management using ServiceNow
• An appreciation of Cloud technologies (AWS) and associated features
• Knowledge of AWS server administration and features
• Some experience of working within an Agile delivery environment
• An understanding of VMware products including vSphere, vRealize & related technologies
• An understanding of Cisco UCS & HPE infrastructure An understanding of virtualisation architectures and some experience supporting

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!