Storage Equipment Engineer

This is an IT support group; Barnsley; On-site; GBP 25,000 - 27,000; Full time

Job summary

An established industry player is seeking a motivated Storage Equipment Engineer to join a dedicated team. This role offers a fantastic opportunity for career progression while working on installations and maintenance of industrial storage equipment across the UK. With a focus on safety and customer satisfaction, you'll be part of a company that values your development and provides a supportive environment. Your problem-solving skills and effective communication will be key as you navigate challenges and build strong relationships with clients. Join a dynamic team during an exciting growth phase and make a real impact in the industry.

Benefits

25 days holiday

Health Care Cash Plan

Company sick pay support scheme

Employee Assistance Programme

Group Life Assurance

PERKS retailer discount scheme

Qualifications

• Full UK driving license and relevant safety certifications are essential.
• Good standard of general education with a focus on continuous development.

Responsibilities

• Build, repair, and maintain industrial storage equipment on site.
• Assist the Supervisor with job paperwork and safety checks.

Skills

Problem Solving

Effective Communication

Organizational Skills

Customer Service Skills

Multitasking

Education

Good standard of general education

Full UK driving license

CSCS Card

CITB Health, Safety & Awareness Certificate

Asbestos Awareness qualification

IPAF Licence

Tools

FLT - Reach & Counterbalance

SSSTS

Job description

IWS Group is a fast-growing family of specialist industrial product owners and service companies, each of which are market-leaders in their niche. The Group’s range of products and solutions cover workplace safety, impact protection, racking & shelving, recycling, 5S and visual communications, primarily serving the warehousing, logistics and material handling industry, with full turnkey services and a network of distributors across Europe and beyond.

The Rack Group have been established for over 40 years as the UK’s leading pallet racking repair and maintenance professionals. The Rack Group name is synonymous within the industrial storage equipment industry for its continued mission to improve all aspects of safety associated with racking inspections, racking maintenance and racking protection. Over the years we have worked with the biggest names in retail to create bespoke racking repair systems and methods of keeping costs to an absolute minimum. The Rack Groups expertise and dedication to enhancing all safety aspects associated with the use of storage equipment have resulted in a service that meets and, where possible, exceeds the recommendations laid out in European Standards and SEMA guidelines for pallet racking safety.

Position:

The Rack Group Ltd is searching for a motivated and ambitious candidate, who is looking for a new career opportunity, to join our team as a Storage Equipment Engineer. The role involves working within a team of engineers, travelling the UK, to complete installations and maintenance of industrial storage equipment. This is an excellent opportunity for a candidate at the beginning of their career offering career progression for the right candidate.

The role of a Storage Equipment Engineer will be to work within a small team of engineers, to complete scheduled installation and maintenance works. The company has a nationwide customer portfolio, leading to our engineers travelling the UK to complete works as required. The role will be predominately working away from home, with accommodation and stop out allowance provided.

An engineer will assist and support the Supervisor on site where necessary, to include the preparation of job paperwork, ensuring all relevant RAMS and necessary safety checks are adhered to. As part of their role, an engineer will complete on site learning, to build on skills and knowledge whilst pursuing personal development.

Capabilities in problem solving and effective communication are key for this role and will allow those working relationships to grow.

Responsibilities:

• Build, repair and maintain industrial storage equipment on site as requested by Supervisor and detailed in job pack.
• Assist and support the Supervisor on site where necessary, including the preparation and completion of job paperwork.
• Ensure all relevant RAMS are read, understood and adhered to along with all other health and safety rules.
• Ensure all necessary safety checks are completed prior to work commencing, to include but not limited to, PPE and work/access equipment.
• Timely communicate variations of work to enable accurate costing and approval from the project delivery department.
• Carry out on site learning to build on skills and knowledge of the industry to pursue personal development.
• Maintain company tools and equipment, reporting any issues to your Supervisor or project delivery team.
• Always thinking of our customer when carrying out duties and ensuring the ‘customer experience’ of purchasing goods and services from the company to induce repeat order potential.
• Availability to work at our customers convenience this could be days, nights, or 7 days a week. Any work that is outside the usual hours of work will be discussed and offered to team members prior to booking.
• Working at height and manual handling are a significant part of this role.

Known Challenges:

• Developing an understanding of the company and the industry in which it operates, and the challenges that it faces from internal and external factors relating to projects.
• Creating solutions on site when an issue may arise to maintain, where possible, the allocated time frame.
• Ability to adapt to short notice requirements due to schedule alterations, to include but not limited to, workwear/PPE requirements and overnight stays.

Success Management:

• Build and maintain effective customer working relationships.
• Meet or exceed customer’s expectations on delivery of project deadlines.
• Project completion within budget and targets.
• Maintenance of auditable documentation trails.
• Demonstration of continuous improvement.

Requirements:
Education/Qualifications:
Essential:

• Good standard of general education backed by a track record of continuing professional development.
• Full UK driving license (or working towards).
• CSCS Card
• CITB Health, Safety & Awareness Certificate
• Asbestos Awareness qualification
• IPAF Licence

Desirable:

• FLT- Reach & Counterbalance
• SSSTS

Skills, Knowledge & Experience:

• Able to prioritise, develop own work schedule, and influence others to achieve results.
• Good organisational skills and the ability to multitask.
• Excellent customer service skills.
• Basic knowledge and understanding of the product, systems of work, installation techniques and construction basics within the racking industry.
• Basic knowledge and understanding of the design specifications affecting the safe use of industrial storage equipment.
• Knowledge of H&S regulations relevant to the industrial storage equipment industry, to include risk assessments and method statements.

Aptitudes/Attributes:

• Capable of working to challenging deadlines and managing multiple tasks efficiently.
• Initiative-taking, hands-on, can-do attitude.
• Able to work independently and autonomously when required.
• A result orientated problem solver.
• Diligence, tenacious, persistent, and balanced.
• Establish and maintain effective working relationships, using communication skills.

Other information:

• Now part of the rapidly growing IWS Group of companies, investment is being made in people, systems and expanding the service offering for an ambitious period of growth. This is an exciting time to be joining the team!
• 40 hours per week- Monday to Friday
• Salary £25k - £27k per annum
• 25 days holiday (service increment scheme in place)
• Health Care Cash Plan (available from day one)
• Company sick pay support scheme (after completion of probation)
• Employee Assistance Programme (including 1:1 counselling)
• Group Life Assurance – 2x annual salary (after 5 years’ service)
• PERKS retailer discount scheme