Stockroom Associate (38 hours) - Oxford Street

New Balance; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading sportswear brand as a retail associate, where you will engage and educate customers while managing stockroom operations. This role offers a chance to be part of a dynamic team, with opportunities for growth and development in a vibrant retail environment.

Benefits

Competitive Compensation

Retail Bonus Scheme

Development Opportunities

Generous Staff Discount

Flexible Uniform Package

Qualifications

• Demonstrates customer service skills and a passion for retail.
• Ability to perform basic maths and effective communication.

Responsibilities

• Provides superior product knowledge and service techniques.
• Keeps the floor area neat and organized.
• Completes stock transfers and cycle counts.

Skills

Customer Service

Team Player

Effective Communication

Organizational Skills

Basic Maths

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for stockroom operations. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

1. Provide superior product knowledge and service techniques to meet the stock needs of customers.

2. Develop product knowledge of store merchandise to educate customers on product features and benefits.

3. Accurately measure and fit customers with appropriate NB products, communicate current store promotions and pricing, and review features and benefits.

4. Keep the sales floor neat and organized, including stock and inventory functions such as labeling, price marking, and merchandising apparel to maximize sales.

5. Complete stock transfers, RTVs, and cycle counts.

6. Protect company assets by greeting customers, attaching/detaching security tags (if provided), reporting shrinkage and security violations, and monitoring floor merchandise.

7. Perform other duties as required.

REQUIREMENTS FOR SUCCESS:

1. Team player

2. Demonstrate excellent customer service skills

3. A passion for retail, sales, and stockroom operations

4. Desire to learn

5. Ability to perform basic math and general retail operational processes

6. Effective communication skills

7. Proven organizational skills

8. Flexible work schedule, including weekends and holidays

9. Ability to work early hours for deliveries before store opening and occasional night shifts

ADDITIONAL BENEFITS:

1. Competitive compensation

2. Potential to earn more through our Retail Bonus Scheme

3. Great development opportunities

4. Inclusive working environments across all our European locations

5. Generous staff discount

6. Project involvement across our European region

7. Flexible uniform package