New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for stockroom operations. Apply now for the chance to join an incredible team!
Provide superior product knowledge and service techniques to meet customer stock needs.
Develop product knowledge of store merchandise to educate customers on features and benefits.
Accurately measure and fit customers to appropriate NB products, communicate current store promotions and pricing, and review features and benefits.
Keep the floor area neat and organized, including stock and inventory functions such as labeling, price marking, and merchandising apparel to maximize sales.
Complete stock transfers, RTVs, and cycle counts.
Protect company assets by greeting customers, attaching/detaching security tags (if provided), reporting shrinkage and security violations, and monitoring floor merchandise.
Perform other duties as required.
Team player
Demonstrate excellent customer service skills
A passion for retail, sales, and stockroom operations
Desire to learn
Ability to perform basic math and retail operational processes
Effective communication skills
Proven organizational skills
Flexible work schedule, including weekends and holidays
Ability to work early hours to execute deliveries before store opening and occasional night shifts
Competitive compensation
Potential to earn more through our Retail Bonus Scheme
Great development opportunities
Inclusive working environments across all our European locations
Generous staff discount
Project involvement across our European region
Flexible uniform package