Stockroom Associate (24 hours) - Swindon

New Balance; Portsmouth; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join New Balance as a Retail Associate in Portsmouth and engage with customers to deliver exceptional service. This role requires a passion for retail and stockroom operations while offering great benefits like a competitive salary, potential bonuses, and inclusive work culture. Develop your skills in a vibrant team as you contribute to our mission of delivering outstanding products in a dynamic retail environment.

Benefits

Competitive compensation

Potential to earn through Retail Bonus Scheme

Great development opportunities

Generous staff discount

Flexible uniform package

Qualifications

• Demonstrate customer service skills.
• Desire to learn and perform retail operational processes.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Provide superior product knowledge and service to customers.
• Maintain store organization and execute stockroom tasks.
• Protect company assets and monitor merchandise on the floor.

Skills

Customer service skills

Team Player

Organisational skills

Effective communication skills

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for stockroom operations. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

• Provides superior product knowledge and service techniques to meet the stock needs of the customer.

• Develop product knowledge of store merchandise to enable you to educate the customer and on product features and benefits.

• Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.

• Keep floor area neat and organized. This includes stock and inventory functions, i.e. labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.

• Complete stock transfers, RTV’s and cycle counts.

• Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.

• Performs other duties as required.

REQUIREMENTS FOR SUCCESS:

• Team Player

• Demonstrate customer service skills

• A passion for retail, sales and stockroom operations

• Desire to learn

• Ability to perform basic maths and general retail operational processes

• Effective communication skills

• Proven organisational skills

• Flexible work schedule including weekends and holidays

• Ability to work early hours to execute deliveries before store opening and occasional night shifts

ADDITIONAL BENEFITS:

• Competitive compensation

• Potential to earn more through our Retail Bonus Scheme

• Great development opportunities

• Inclusive working environments across all our European locations

• Generous staff discount

• Project involvement across our European region

• Flexible uniform package