Stockroom Assistant

schuh; Norwich; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Product discount

Birthday off

Holiday entitlement (up to 29 days)

Flexible working hours

Wage access / pay on demand

Employee assistance programme

Pension scheme

Job summary

schuh in Norwich is seeking a Stockroom Assistant to join our team. You will handle deliveries, keep the stockroom orderly, and support in-store click and collect while delivering excellent customer service.

Flexible hours are available with full training provided; prior retail experience is helpful but not required, and Monday and Friday availability is expected.

Qualifications

• Previous experience is not essential; full training will be provided.
• Customer service or retail experience is preferable.

Responsibilities

• Processing new deliveries and ensuring stock is available for customers.
• Maintaining high standards in the stockroom.
• Dispatching customer orders and managing in-store click and collect items.
• Striving to meet KPIs and personal targets.
• Delivering high levels of customer service, greeting customers and sharing product knowledge.
• Processing payments, customer orders and reservations.
• Stock management and shop floor merchandising.
• Assisting with opening/shutdown procedures.

Job description

We have an exciting opportunity for a Stockroom Assistant to join our store in Norwich.

Candidates must be available Mondays & Fridays.

Hourly rates will match or exceed the national minimum wage for your age.

About what you’ll be doing

• Processing new deliveries and ensuring our exciting new product is available for customers
• Maintaining the highest standards possible in the stockroom
• Dispatching customer orders from store and managing in store click and collect items
• Striving to meet KPIs and personal targets
• Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
• Process payments, customer orders and reservations
• Stock management and shop floor merchandising
• Assisting with opening/shutdown procedures
• Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

About what you’ll get

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future

About schuh

At schuh we are the ‘Same but different’.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.