Stock & Systems Administrator

Culver City Unified School District; Sutton-in-Ashfield; On-site; GBP 25,000; Full time

Job summary

Join a leading organization as a Stock & Systems Administrator in Sutton-in-Ashfield. You will be pivotal in supporting warehouse operations, ensuring customer satisfaction, and maintaining accurate systems data. This full-time role offers a competitive salary, extensive benefits, and a chance to thrive in an inclusive culture.

Benefits

Annual Leave: 28 days inclusive of bank holidays

Pension scheme with 4% employer contribution

Life Assurance: Twice your annual salary

Wellness support 24/7

Eye Care Vouchers

Employee awards and recognition

Over 50 retailer discounts

Qualifications

• Excellent attention to detail and accuracy skills.
• Effective and professional communication skills.
• Proficiency in PC use and MS Excel.

Responsibilities

• Support operations with administrative processes for Warehouse and Customer.
• Maintain customer relationships and process queries.
• Update internal WMS system with account changes.

Skills

Attention to detail

Effective communication

Proficiency in MS Excel

Problem-solving

Proactive approach

Self-starter

Workload management

Customer service

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer-centric service focus is delivered through a site-level empowered culture.

At Culina, we have a winning culture. We believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Due to continued growth, our Mansfield site is now recruiting for a Stock & Systems Administrator to join our team on a full-time permanent basis!

As a Stock & Systems Administrator, you will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer.

Salary: £24,604 per annum.

Working hours: Monday to Friday, 5:45am-1:45pm/1:45pm-9:45pm, rotating.

Key Duties of a Stock & Systems Administrator:

• Maintain existing customer relationships regarding the processing of customer orders, forms, and quotes.
• Respond promptly to a wide range of customer queries, providing solutions where possible or escalating to Operations Supervisor as required.
• Ensure customer & supplier information is kept up to date on the WMS system.
• Communicate with customers via various channels, including phone and email, in an appropriate, professional manner.
• Liaise with relevant internal and external departments.
• Update internal WMS system with account changes and notes.
• Cross-check supplier activity against bookings.
• Liaise with suppliers and internal departments for lead time updates for orders.
• Notify management of any non-compliant issues as they arise.
• Perform other duties as assigned.

Qualifications

• Excellent attention to detail and accuracy skills.
• Effective and professional communication skills.
• Proficiency in PC use and MS Excel.
• Problem-solving abilities and active resolution seeking.
• Proactive and adaptable approach.
• Self-starter with initiative.
• Ability to manage workload effectively and prioritize.
• Excellent customer service skills.

Additional Information

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organization committed to employee development and recognizing success for hardworking performers.

Our dedicated learning and development programs are open to every employee, offering opportunities to shape your future within logistics and foster a thriving team culture.

Our people are the driving force behind our success, which is why we offer a wide range of benefits including:

• Annual Leave: 28 days inclusive of bank holidays.
• Pension scheme: A generous contribution of 4% employee and 4% employer.
• Life Assurance: Twice your annual salary.
• Wellness: Access to our Employee Assistance Programme for confidential counselling and legal support, available 24/7.
• Eye Care Vouchers: Savings on eye tests and discounts on glasses.
• Reward & Recognition: Employee awards such as Employee of the Month and Year, long service awards.
• Everyday discounts: Over 50 retailer discounts via our benefit platform.

If you meet the requirements and are seeking your next career opportunity, please apply now and become part of our #WinningTeam!