Stock & Replenishment Supervisor

ERX - Eriks Industrial Services Ltd.; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialized industrial service provider in Carlisle is seeking a Stock & Replenishment Supervisor to manage stock orders and supervise on-site operations. You will act as a point of contact, resolving escalated issues and ensuring compliance with health and safety guidelines. Ideal candidates have operational experience and supply chain knowledge. This is a full-time, on-site role offering competitive benefits and opportunities for personal development.

Benefits

25 days annual leave + bank holidays

Paid wellbeing day annually

Comprehensive Employee Assistance Programme

Contributory pension scheme

Cycle to Work scheme

Qualifications

• Proven experience in a customer-facing operational or administrative role.
• Experience in the MRO, engineering, or supply chain sectors is desirable but not essential.
• Familiarity with inventory management systems and processes.
• Basic understanding of procurement and supply chain principles.

Responsibilities

• Act as the primary point of contact in the absence of the Customer Operations Manager.
• Support in resolving escalated issues to ensure satisfactory outcomes.
• Oversee stock ordering and quality stock cycle counts.
• Supervise housekeeping of office and stores areas.

Skills

Customer-facing operational experience

Inventory management

Microsoft Office Suite proficiency

Understanding of health and safety

Supervisory/Team Leader experience

Problem solving

Relationship building

Job description

Stock & Replenishment Supervisor page is loaded

Stock & Replenishment Supervisor

Apply remote type On-Site locations Carlisle posted on Posted 22 Days Ago job requisition id R0012582

Join ERIKS UK&I OnSite Division… Powering Industry from the Inside Out…

At ERIKS UK&I, our OnSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly.

We’re not engineers on the tools, we’re trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations!

If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you’ll find your place with us, because we believe diverse perspectives help us build better solutions, together.

Job Location:Carlisle

About the Role:

The Stock & Replenishment Supervisor plays a key role in supporting the efficient running of the OnSite . Reporting to the Customer Operations Manager, this role bridges operational execution and leadership by managing day-to-day tasks while also stepping up to cover for the Customer Operations Manager during their absence.

• Act as the primary point of contact in the absence of the Customer Operations Manager, including attending engineering meetings with the customer

• Support in resolving escalated issues and ensure satisfactory outcomes for both the customer and ERIKS

• Oversee and perform stock ordering, quality stock cycle counts, and discrepancy investigations

• Supervise housekeeping of office and stores areas, maintaining compliance with ERIKS standards

• Maintain an accurate and up to date orderbook, ensuring timely order placement and delivery

• Understand and support the delivery of the contractual KPIs

• Maintain accurate records of transactions and inventory movements in relevant systems

• Ensure timely and clear responses to customer and supplier enquiries

• Supporting the Customer Operations Manager in sourcing activities

• Identify and drive Value Add opportunities

• Negotiate prices and delivery terms with suppliers to ensure cost efficiency and adherence to timelines

• Build and maintain relationships with suppliers and the customer's engineering and procurement teams

• Conduct weekly HSEQ checks and ensure compliance with health and safety guidelines

• Identify , report, and act on hazards, taking immediate corrective actions when necessary

Working Hours:

Mon - Fri: 8.30am - 17.00pm

Total Hours: 40

Breaks: 30 mins

Key Skills, Experience & Requirements:

• Proven experience in a customer-facing operational or administrative role

• Experience in the MRO, engineering, or supply chain sectors is desirable but not essential

• Familiarity with inventory management systems and processes

• Basic understanding of procurement and supply chain principles

• Competence in using Microsoft Office Suite, particularly Excel, and ERP systems

• Understanding of health and safety requirements

• Supervisory/ Team Leader Experience is advantageous

• Relationship building

• Problem solving

What’s in it for you?

Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:

Time Off That Works for You

• 25 days’ annual leave + bank holidays

• Option to buy up to 5 extra days

• 1 paid wellbeing day per year

Health & Wellbeing

• Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support

• Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy

• Medical second opinions, lifestyle coaching, and wellness discounts

Security & Support

• Company sick pay from day one

• Contributory pension scheme

• Group income protection (after qualifying period)

• Life assurance

Extra Perks

• Cycle to Work scheme

• Enhanced Maternity, Paternity & Adoption leave

• Fertility leave and support

Who are we?

We’re ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.

With 170 sites across the UK and Ireland, you’re never far from a supportive, inclusive team. From shop floors through to strategic roles, your skills make a difference wherever you are.

We’re proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward.

We’re building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren’t just words, they’re central to who we are and how we grow. If you're looking for purpose, opportunity, and a place to belong, you’ll find it here.

So… what are you waiting for?

Let’s build something remarkable together.

ERIKS is an Equal Opportunities Employer.

At ERIKS, everything we do equates, on some level, to something remarkable.

Our work is bursting from the frame. And the driving force behind our solutions? Our people.

From helping companies cut their CO2 emissions, to keeping global food manufacturers moving at pace, our people are proud to partner with our customers to make a real difference.

It's the inner workings of making industry work better. You might see just valves or O-rings but to us, they're so much more than that. We turn them into solutions that help our customers power the world. Whatever your role here, you play an important part in making exceptional things happen every day by bringing your hard work, commitment, and accountability.

If you're passionate about solving complex customer challenges, then ERIKS is the right place for you.

Because here, everyone has the chance to make remarkable a reality.