Stock Picker & Customer Service Associate (Part-Time)

Booker Group

Gateshead

Hybrid

GBP 12,000 - 17,000

Part time

2 days ago

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Benefits offered by this job

Booker discount

Tesco discount

Health & wellbeing support

Job summary

Booker Group in Gateshead is seeking a part-time team member for 22 hours per week, with a pattern including Sun 8-4, Mon 7-4, Tue 7-5. You will ensure customer needs are exceeded across store areas, from shelf filling and tills to stock checks and delivery prep.

A proactive, customer-focused attitude and reliable presentation are essential. You will join a busy team delivering fast, accurate service, handling deliveries and responding to queries with professionalism, while maintaining high

Qualifications

A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.

Responsibilities

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.