Stock associate

Reiss Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established luxury brand is seeking a Stock Assistant to join their retail team. In this dynamic role, you'll ensure stock availability and manage deliveries, contributing to exceptional customer service. Your attention to detail and organizational skills will be crucial in maintaining stockroom standards and supporting the fulfilment process. This position offers an exciting opportunity to be part of a forward-thinking company that values teamwork and customer satisfaction. Join us in delivering an outstanding shopping experience while enjoying generous employee benefits and a supportive work environment.

Benefits

Seasonal business wear allowance

Generous employee discount

Employee Assistance Programme

Medical cash plan

Fitness discounts

Enhanced parental pay

23 days annual leave

Employee referral scheme

Qualifications

• Experience in stockroom or stock handling is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Process stock deliveries and manage timely replenishment.
• Maintain stockroom standards and ensure cleanliness.
• Support stock recalls and fulfil from store activities.

Skills

Stock handling experience

Customer service skills

Communication skills

Organizational skills

Attention to detail

Flexibility

Team player

Job description

1 / 2Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?
As part of our Retail team, you’ll be joining our store in xxxx, as our Stock Assistant on a permanent/fixed term, full-time/part-time basis. Stock availability is essential to delivering our customer promise, with a core service being fulfil from store which seamlessly enables our customers to access different options and sizes from any store location in the UK, and have it delivered directly to them within days. This role will lead our stock control, including the fulfil from store activities, ensuring that we meet our customers expectation on stock availability.

What you’ll be doing

1. Processing stock deliveries, ensuring all items are pre-retailed to the highest standard
2. Ensuring new lines and replenishment are placed on the shop floor as priority following delivery
3. Managing timely replenishment of stock throughout the day, ensuring size availability is always maintained
4. Processing stock recalls back to the warehouse in line with our stock returns standards and policy
5. Processing Fulfil From Store picks and preparing them for collection, ensuring that our company find rate target of 90% is achieved
6. Completing Inventory scans daily and maintaining stock file accuracy through regular adjustments
7. Completing Collect In Store Parcel audits and supporting with Collect In Store parcel collections and returns
8. Supporting faulty stock management and returns
9. Ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage

What you’ll ideally bring to the role

1. Previous stockroom or stock handling experience
2. A passion for premium or luxury product
3. Previous experience in a customer-facing environment
4. Flexibility and ability to adapt to changing priorities
5. Ability to work in a fast-paced retail environment
6. Have excellent communication and interpersonal skills
7. Have excellent organisational and decision-making skills
8. Be a team player
9. Good written and verbal communication skills
10. Excellent attention to detail

What we’ll do for you

1. Seasonal business wear allowance
2. Generous employee discount
3. Wellbeing and financial support through our Employee Assistance Programme
4. Low monthly cost health support through our medical cash plan
5. Fitness discounts
6. Family friendly policies including enhanced parental pay
7. 23 days annual leave, increasing to 25 days after 2 years’ service
8. Employee referral scheme

Apply now to start your story at Reiss…
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.